Specialist Commercial Contract Support

3 weeks ago


Manila, National Capital Region, Philippines Skills Coalition Full time
Overview

We are working with a leading global information services company to recruit a Commercial Contract Support Specialist for their Manila-based team. This is a 9-month contract in Pasig, Manila (Hybrid Setup) with a night shift from 10:00 PM to 7:00 AM Manila Time.

Location: Pasig, Manila (Hybrid Setup)

Schedule: Night Shift – 10:00 PM to 7:00 AM (Manila Time)

We are seeking a dedicated professional to support contract accuracy, timely renewals, and smooth sales processes.

Responsibilities
  • Enter contract data into Salesforce (SFDC) for quote creation, particularly for large-scale subscription deals
  • Manage new contracts, amendments, and renewals for strategic accounts
  • Track case progress to ensure smooth processing from quote to fulfillment
  • Partner with the sales team to address client questions on billing, products, cancellations, refunds, and account changes
  • Provide clear, timely updates and insights to the sales function
  • Participate in pipeline planning meetings and provide regular status reports
  • Contribute to process improvements within the contracts team
Requirements
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • At least 2 years' experience in contract administration, commercial support, or sales operations
  • Strong communicator with excellent problem-solving skills and a customer-first approach
  • Skilled at working in fast-paced, client-focused environments
  • Highly organized with great attention to detail
  • Proficient in CRM systems (Salesforce experience preferred)
  • Comfortable working night shifts and across global time zones
Contract Details
  • Contract duration: 9 months
Why Apply?

You'll join a collaborative, global team in a role that is critical to keeping operations running smoothly. If you enjoy precision, problem-solving, and supporting high-value client relationships, this role offers the chance to make a real impact.


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