
Specialist Commercial Contract Support
20 hours ago
We are working with a leading global information services company to recruit a Commercial Contract Support Specialist for their Manila-based team. This is a 9-month contract in Pasig, Manila (Hybrid Setup) with a night shift from 10:00 PM to 7:00 AM Manila Time.
Location: Pasig, Manila (Hybrid Setup)
Schedule: Night Shift – 10:00 PM to 7:00 AM (Manila Time)
We are seeking a dedicated professional to support contract accuracy, timely renewals, and smooth sales processes.
Responsibilities- Enter contract data into Salesforce (SFDC) for quote creation, particularly for large-scale subscription deals
- Manage new contracts, amendments, and renewals for strategic accounts
- Track case progress to ensure smooth processing from quote to fulfillment
- Partner with the sales team to address client questions on billing, products, cancellations, refunds, and account changes
- Provide clear, timely updates and insights to the sales function
- Participate in pipeline planning meetings and provide regular status reports
- Contribute to process improvements within the contracts team
- Bachelor's degree in Finance, Accounting, Business Administration, or related field
- At least 2 years' experience in contract administration, commercial support, or sales operations
- Strong communicator with excellent problem-solving skills and a customer-first approach
- Skilled at working in fast-paced, client-focused environments
- Highly organized with great attention to detail
- Proficient in CRM systems (Salesforce experience preferred)
- Comfortable working night shifts and across global time zones
- Contract duration: 9 months
You'll join a collaborative, global team in a role that is critical to keeping operations running smoothly. If you enjoy precision, problem-solving, and supporting high-value client relationships, this role offers the chance to make a real impact.
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