Product Support Analyst

The Product Support Analyst for Infor Hansen (Infor Public Sector (IPS)) provides application and technical support to customers, answering complex questions on function and usage of the product via the telephone and/or remote connections. Support includes functional analysis, program analysis, testing, and debugging to resolve customer-reported issues. This...

Provides application and technical support to customers, answering complex questions on function and usage of product via the telephone and/or Internet. Support includes functional analysis, program analysis, testing and debugging to resolve customer reported issues. Serves as primary support liaison between company and customer in a highly team-oriented...

Reporting to the Support Manager, the Product Support Analyst is responsible for providing world-class technical support for the Workforce Management application to Infor's enterprise clients. The Support Analyst must be able to multi-task and prioritize workload to meet individual and team objectives. The incumbent will investigate software defects reported...

Company OverviewInfor Inc. is a leading provider of enterprise software solutions, and we're looking for skilled professionals to join our team as Product Support Analysts.

Job Responsibilities:As a Product Data Analyst, you will play a critical role in supporting our business by analyzing market trends, consumer behaviour, and product performance to provide actionable insights that support our marketing strategies.Key responsibilities include developing and maintaining analytical tools and reports to support market...

Product Development AnalystThis is a hybrid role for a Product Development Analyst located in Metro Manila. The Product Development Analyst will be responsible for analyzing data, communicating findings, managing projects, and overseeing product development and management processes.Company DescriptionIntellicare is the preeminent HMO in the country,...

We are looking for a Technical Product Analyst to join our support team at Infor Inc. This is an exciting opportunity for individuals who enjoy working with technology and want to make a difference in the industry.About the Role:Provide expert-level application and technical support to customers, resolving complex issues related to product functionality and...

JOB DESCRIPTION: Product AnalystFactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was...

Provides application support to customers, answering questions on function and usage of product via various communication channels. Serves as primary support liaison between company and customer in a highly team-oriented environment. Conveys customer feedback to product development staff. Expected to develop a thorough knowledge of company's products....

The Payments group is looking to fill a Product Analyst role. You will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering a world class solution to Tyler's diverse customer base. We are currently looking to hire a Product Analyst to directly support our electronic payments platform,...

Essential Duties and Responsibilities:Collaborate with stakeholders, including Contact Centre, Digital, Ecommerce, and IT Teams, to gather and document detailed business and technical requirements.Analyse and translate business needs into clear and actionable user stories and functional specifications.Assist the IT Product Owners in managing the product...

We Are Hiring: Production Support AssociateWe are looking for a Production Support Associate to provide technical support for finance technology applications. The ideal candidate will have a strong technical background, problem-solving skills, and the ability to collaborate with multiple stakeholders.Location: Not specifiedRole Description:Monitor critical...

Orica National Capital Region, PhilippinesProduct Insights AnalystGet AI-powered advice on this job and more exclusive features.About OricaAt Orica, it's the power of our people that leads change and shapes our futures.Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become...

Analyst, Product HealthKEY RESPONSIBILITIES:We are seeking a skilled and dedicated Product Health Analyst to join our Shipboard Applications Group. The successful candidate will be responsible for supporting and maintaining applications for the Food & Beverage Team.Provide technical support and maintenance for Food & Beverage applications.Perform application...

The Command Center IT Operations Engineer position reports through RELX Command Center IT Operations, ensuring that production systems, services, and network infrastructure work reliably and securely. This position provides support within a team that monitors system/network stability and performance, facilitates major incident response/resolution,...

The Payments group is looking to fill a Product Analyst role. You will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering a world class solution to Tyler's diverse customer base. We are currently looking to hire a Product Analyst to directly support our electronic payments platform,...

Analyst, Product Health: Onboard RevenueKEY RESPONSIBILITIES:Royal Caribbean International is seeking an experienced and detail-oriented Support Analyst – Onboard Revenue to join our Shipboard Product Health Team. The successful candidate will play a pivotal role in ensuring the functionality, stability, and optimization of our applications across the...

Product Conversion Analyst, AI EnhancementIn this role as a Product Conversion Analyst, AI Enhancement, you will focus on enhancing product conversion rates through data-driven insights and AI-powered optimization.Work closely with data analysts to develop predictive models and analyze user behavior.Collaborate with algorithm teams to refine product...

Job Description:We are seeking a skilled and dedicated Sr. Product Health Analyst to join our Shipboard Applications Group.Key Responsibilities:Provide technical support and maintenance for Fidelio/OHC applications.Perform application troubleshooting and resolve issues to ensure smooth and efficient operations.Collaborate with onboard and shore-side teams to...

Remote Support Analyst Job DescriptionWe're seeking a skilled Remote Support Analyst to join our team. As a Remote Support Analyst, you'll provide technical support to our customers via phone, email, and web-based ticket queues from a remote location.Your primary responsibility will be to troubleshoot and resolve technical issues related to computer...