Service and Parts Head
1 week ago
Implements and achieve the approved daily, monthly and annual targets.
Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
Reviews the Aftersales performance and conduct forecasting of targets for approval.
Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
Ensures that the dealers implement prescribed service processes and standards to ensure customer satisfaction and retention.
Ensures that all service request of customer are properly documented through Repair Order reconciled with other supporting documents.
Candidate must possess at least a Bachelor\'s/College Degree in Automotive Technology, Mechanical Engineering or equivalent.
At least 4 year(s) of working experience in the related field is required for this position.
With Officer-level experience/s.
Excellent Customer-Relations/Customer-Handling skills.
Willing to be assigned in San Fernando Pampanga or Bacolor Pampanga.
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Service and Operations Manager
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