Restaurant Manager

3 weeks ago

Pasay, National Capital Region, Philippines JBSY FOOD AND BEVERAGES CORPORATION Full time
Leadership & Brand Execution

  • Uphold and enforce the brand's service style, cultural tone, and aesthetic integrity

  • Lead, train, and motivate the in-store team (baristas, head barista, service crew)

  • Ensure strict adherence to SOPs for hygiene, food safety, and customer interaction

  • Manage team scheduling, timekeeping, and conflict resolution

Operational & Sales Performance

  • Track daily sales, cost control, and labor efficiency

  • Oversee inventory, local purchasing, and supplier coordination

  • Execute daily opening and closing routines, including cash handling and reporting

  • Support in-store marketing initiatives and social media content execution

Customer Experience & Frontline Management

  • Address and resolve customer feedback professionally and promptly

  • Maintain high standards in cleanliness, ambience, and product presentation

  • Monitor food and drink quality, wait times, and service flow

  • Foster a respectful, warm, and efficient team and guest environment

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