Commercial Area Officer

3 weeks ago

Pasay, National Capital Region, Philippines SM Supermalls Full time
Overview

Direct message the job poster from SM Supermalls


Qualifications
  • At least 2 years' experience in property, hotel, or restaurant setting, property management, or tenant relations.
  • Technical or engineering background is a plus.
  • College graduate (preferably HRM, management or engineering course)
  • Knowledgeable in Microsoft applications, good in oral and written skills
  • Can perform with minimum supervision
  • Willing to work on flexible schedule

Responsibilities
  • COMMERCIAL AREA MANAGEMENT
    • Housekeeping & sanitation of the property by scheduling, arranging and confirming the implementation of housekeeping activities of the entire property; primarily, common areas, perimeter, administrative office, employee and customer facility, engineering facility and other non-leasable areas.
    • Facility management of building premises by conducting physical and visual checks on the condition of the building facilities.
    • Safety and security by performing safety audits according to property safety standards, ensuring safety of the customer and tenants and acts as the Safety Officer of the commercial area.
    • Coordination and compliance with LGU on possible events requested inside the property and complying on requirement and reports needed by third party contractor (BDOI, etc).
    • To check, monitor and study utilities consumption of tenants.
    • Agency personnel supervision by meeting with agencies regarding property updates and concern; Review Agency work schedule and overtime time keeping forms; Ensure quality work is being rendered by the agencies
    • Handling the Facebook page of the assigned property / commercial property


  • TENANT RELATIONS (COMMERCIAL AREA)
    • Construction management by conducting of precon meeting and do turnover of area; ensure timely submission and processing of pre-con requirements; Check construction progress of tenants; Conduct inspections and ensure compliance to construction guidelines
    • Pre-opening management by conducting house rules meeting; ensure submission of pre-opening requirements
    • Accounts management by running monthly AUR; Collection of accounts and monitoring; Implement cashier posting, if needed; and, Endorsement of accounts to Leasing or Legal for collection, if needed.
    • Billing management by encoding and billing of chilled water charges and oversee timely billing and encoding of other charges
    • Oversee compliance of tenants for POS and CCTV installations, etc) and ensure Property housekeeping standards are met
    • Attend to operational concerns of tenants with the commercial area
    • Ensure smooth egress for tenants



Seniority level
  • Associate

Employment type
  • Full-time

Job function
  • Administrative, Customer Service, and Engineering

Industries
  • Real Estate, Leasing Non-residential Real Estate, and Industrial Machinery Manufacturing
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