Salesforce Technical Implementation Lead

1 day ago


Ayala Alabang, National Capital Region, Philippines Eastvantage Full time
Overview

This is a full-time WFH role based in Manila for a Salesforce Technical Implementation Lead. The Salesforce Technical Implementation Lead will be responsible for leading Salesforce implementation projects, providing technical support, solving complex technical issues, and ensuring customer satisfaction.

Daily tasks include collaborating with clients and internal teams, analyzing business requirements, configuring Salesforce solutions, and conducting training sessions. This role demands in-depth technical expertise and effective communication skills.

Responsibilities
  • Lead Salesforce implementation projects from initiation to go-live.
  • Provide technical support and solve complex Salesforce-related issues.
  • Collaborate with clients and internal teams to gather and analyze business requirements.
  • Configure and customize Salesforce solutions to meet business needs.
  • Conduct training sessions for users and administrators.
  • Ensure customer satisfaction and successful project delivery.
Qualifications
  • Strong analytical and problem-solving skills.
  • Technical support experience and proficiency in Salesforce configuration.
  • Excellent communication and interpersonal skills.
  • Experience in customer service and client relationship management.
  • Sales and business development skills are a plus.
  • Ability to work on-site in Manila.
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Salesforce certification(s) is a plus.

Note: The original listing included additional roles and postings unrelated to the Salesforce Technical Implementation Lead. This refined description retains the core role information and excludes extraneous postings.


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