Order Management Specialist

3 weeks ago


Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time
Order Management Specialist (BGC Taguig)

The Order Management Specialist ensures the seamless processing of customer orders from initiation to completion. This role involves coordinating with various teams, maintaining accurate records, and delivering excellent customer service to ensure timely and accurate order fulfillment. This role is with Eastman Industrial Supply Inc.

Responsibilities
  • Review and process customer purchase orders accurately and efficiently; verify order details, including pricing, terms, and stock availability; enter and update orders in the system to ensure accurate tracking.
  • Communicate with customers to confirm orders, delivery schedules, and any changes or delays; address and resolve customer inquiries related to orders and shipments.
  • Collaborate with sales, logistics, and warehouse teams to ensure timely order fulfillment; coordinate with the finance team to validate payment terms and credit approvals.
  • Monitor the status of orders to ensure on-time delivery; generate reports on order trends, delivery timelines, and customer satisfaction.
  • Identify and resolve issues related to order discrepancies, shipping delays, or inventory shortages; escalate complex problems to the appropriate teams or management.
  • Maintain accurate and organized records of orders, invoices, and delivery confirmations; ensure compliance with company policies and procedures for order management.
  • Identify inefficiencies in the order management process and recommend improvements; participate in implementing new tools or systems to enhance order handling.

You may send resume at

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Wholesale
#J-18808-Ljbffr

  • Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    Join to apply for the Order Management Specialist ( Manila Office) role at Eastman Industrial Supply Inc.The Order Management Specialist ensures the seamless processing of customer orders from initiation to completion. This role involves coordinating with various teams, maintaining accurate records, and delivering excellent customer service to ensure timely...


  • Taguig, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    OverviewThe Order Management Specialist role at Eastman Industrial Supply Inc. (Taguig) is responsible for ensuring the seamless processing of customer orders from initiation to completion. The role involves coordinating with sales, logistics, warehouse, and finance teams; maintaining accurate records; and delivering excellent customer service to ensure...


  • Taguig, National Capital Region, Philippines KMC Solutions Full time ₱104,000 - ₱130,878 per year

    Job Overview:Midshift (EMEA working hours)WFH setupHas order management experience preferably in SaaS environmentThe main responsibilities of a ORDER MANAGEMENT SPECIALIST include:Develop a thorough understanding of end-to-end quote-to-cash process with focus on order management to billingManage subscription order fulfillment utilizing Zuora including...


  • Taguig, National Capital Region, Philippines beBeeOpportunity Full time ₱1,060,000 - ₱1,510,900

    Job DescriptionWe are looking for a highly skilled professional to join our team as an Order Management Specialist. In this role, you will be responsible for ensuring the smooth processing of customer orders from quotation to delivery.You will coordinate between customers, internal teams, and suppliers to resolve issues, manage claims, and drive adoption of...


  • Taguig, National Capital Region, Philippines beBeeProfitability Full time ₱40,000 - ₱60,000

    Job DescriptionThe ideal candidate must have hands-on experience managing orders on a large e-commerce platform, strong analytical skills in data management, and a keen eye for product profitability.About the Role:Process customer orders: purchase products from selected retailers and fulfill buyers' orders.Monitor and manage stock availability to ensure...


  • Taguig, National Capital Region, Philippines beBeeerp Full time ₱50,000 - ₱80,000

    Job Title: ERP Order CoordinatorOrder Management Professional RoleWe are seeking an experienced order management professional to support our ERP system and drive operational excellence. The ideal candidate will have a strong understanding of ERP systems, excellent communication skills, and the ability to work independently.Main ResponsibilitiesManage...


  • Taguig, National Capital Region, Philippines Virtua Solutions Outsourcing Full time $104,000 - $130,878 per year

    About the RoleAre you organized, detail-oriented, and passionate about delivering great customer experiences? Join our Finance and Operations team as an Onboarding Specialist In this role, you'll play a key part in welcoming new customers, managing important documentation, and ensuring a smooth start to their journey with us.What You'll DoEnsure sales orders...


  • Taguig, National Capital Region, Philippines Holy Trinity University Full time

    Manage customer orders from start to finish, ensuring accuracy and efficiency in a hybrid work environment.Your Role:Key responsibilities include:Receive and process customer orders through various channels such as phone calls, emails, faxes, and online portals.Verify order details including pricing, product availability, shipping information, and billing...


  • Taguig, National Capital Region, Philippines LSEG Full time

    OverviewThe Sales Order Specialist - AMERS generates quotes and enters order information into relevant systems, supporting the quote-to-billing processes. They enhance customer experience by achieving timely service delivery based on agreed product/process turnaround times, reducing resolution time for sophisticated requests and specialty accounts. The...


  • Taguig, National Capital Region, Philippines beBeeOrderFulfillment Full time $80,000 - $100,000

    Job OverviewThe Order Fulfillment Coordinator will be responsible for managing order processing activities, including software and hardware deployment.Key responsibilities include collaborating with the sales team on quote building and order execution in a timely manner.Responsibilities:Develop a thorough understanding of the end-to-end quote-to-cash process...