Quality Analyst

3 days ago


Manila, National Capital Region, Philippines ibex Full time

ibex National Capital Region, Philippines

Quality Analyst (Japanese Bilingual)

A Japanese speaking Quality Analyst would be responsible for reviewing and analyzing products or services intended for Japanese markets, ensuring they meet high quality standards in terms of language accuracy, cultural appropriateness, and functionality, while utilizing their fluency in Japanese to identify and report any discrepancies or issues, often collaborating with development teams to rectify problems before release.

Key Responsibilities:

  1. Language Review:
    Thoroughly review Japanese language content across various platforms (websites, apps, marketing materials) to identify grammatical errors, inconsistencies, and cultural misinterpretations.
    Test the functionality of products and services in the Japanese language, ensuring features translate accurately and user experience is optimized for the Japanese market.
  2. Quality Assurance:
    Develop and implement quality control measures to maintain high standards for Japanese language content.
    Document and report identified issues in a detailed manner, clearly outlining the problem and providing suggested solutions.
    Work closely with developers, project managers, and other stakeholders to address quality issues and ensure timely resolution.
    Review translations provided by external vendors, ensuring accuracy and cultural sensitivity.

Required Skills and Qualifications:

  • Native-level proficiency in Japanese: Excellent written and verbal communication skills in Japanese, including knowledge of regional dialects and nuances.
  • English Language Skills: Ability to effectively communicate in English to collaborate with international teams.
  • Quality Assurance Experience: Prior experience in a quality assurance role, preferably with a focus on localization.
  • Attention to Detail: Meticulous ability to identify even minor errors in language and functionality.
  • Analytical Skills: Strong analytical skills to assess issues and identify root causes.
  • Software Proficiency: Familiarity with quality assurance tools and software for defect tracking.

Work Setup: Hybrid setup. Equipment will be provided.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Customer Service

Industries

Outsourcing/Offshoring

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