Quality Assurance Analyst Role
5 days ago
About the Role
We are seeking a skilled Quality Assurance Analyst to join our team at RingCentral. As a Customer Support Quality Assurance Analyst, you will play a crucial role in maintaining high standards for customer service.
The primary responsibility of this position is to assess and monitor the quality of interactions and transactions. This includes conducting coaching and certification, participating in process improvement, preparing and sending reports, and collaborating and communicating with new hires, agents, and the leadership team.
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Quality Assurance Analyst
1 week ago
Manila, National Capital Region, Philippines Cloudstaff Philippines Inc. Full timeQuality Assurance Analyst is a critical role that requires a deep understanding of software development life cycles, testing methodologies, and tools. At Cloudstaff, we are seeking an experienced Quality Assurance Analyst to join our team and ensure the quality of our educational apps.The Quality Assurance Analyst will be responsible for developing and...
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Quality Assurance and Business Analyst Role
4 days ago
Manila, National Capital Region, Philippines Monroe Consulting Group Full timeMonroe Consulting Group Philippines is a leading recruitment firm that partners with a venture capital company focused on technology investments.The client is seeking a Software Quality Assurance/Business Analyst who can contribute to the company's product success by aligning with business objectives and meeting customer needs.The job offers an Onsite work...
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Quality Assurance Analyst Micro Analyst
2 hours ago
Manila, National Capital Region, Philippines New Flavor House, Inc. Full timeAbout the roleAs a Quality Assurance Analyst Micro Analyst at New Flavor House, Inc.', you will play a crucial role in ensuring the high quality and safety standards of our food production processes and end products. This full-time position is based in our Potrero Malabon City Metro Manila facility, where you will be responsible for conducting detailed...
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Quality Assurance Analyst
6 days ago
Manila, National Capital Region, Philippines RingCentral Full timeQuality Assurance AnalystSay hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role.This is where you and your skills come in. We're currently...
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Quality Assurance Specialist
1 week ago
Manila, National Capital Region, Philippines ibex Full timeAt ibex, we are seeking a highly skilled Japanese Bilingual Quality Analyst to join our team. As a key member of our quality assurance department, you will be responsible for reviewing and analyzing products or services intended for Japanese markets.Main Responsibilities:Language Review: Thoroughly review Japanese language content across various platforms...
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Quality Assurance Expert
3 days ago
Manila, National Capital Region, Philippines Goldilocks Bakeshop Inc. Full time**Job Title:** Quality Assurance Expert**Job Summary:Goldilocks Bakeshop Inc. is seeking a Quality Assurance Expert to join our data governance team. The successful candidate will be responsible for ensuring the quality and integrity of our data assets, developing and implementing data quality standards, and providing expert advice to stakeholders.The ideal...
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Quality Assurance Specialist
1 week ago
Manila, National Capital Region, Philippines ISTA Solutions, Inc. Full timeJob Description:The role of a Quality Analyst at ISTA Solutions, Inc. involves developing and implementing quality assurance standards and processes to ensure high-quality service delivery.This entails conducting regular audits to evaluate agent performance and compliance with established protocols.IDentify areas for improvement and provide actionable...
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Quality Assurance and Control Analyst
4 days ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeJob SummaryIQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is seeking a Quality Assurance and Control Analyst to join our team. The successful candidate will be responsible for ensuring the quality of data by performing various tasks.ResponsibilitiesOversee and perform all processing tasks.Ensure the quality of data by performing level 0 Quality...
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Quality Assurance Analyst
6 days ago
Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full timeAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, focusing on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven...
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Quality Assurance Manager
4 days ago
Manila, National Capital Region, Philippines Neksjob Full timeNeksjob is seeking an accomplished Quality Assurance Manager to oversee the quality of customer interactions across multiple communication channels. The ideal candidate will have extensive knowledge of quality assurance principles, contact centre operations, and the ability to drive continuous improvement initiatives.About the Role:This key position involves...
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Quality Assurance Professional
4 days ago
Manila, National Capital Region, Philippines Corebridge Solutions Part timeAbout the JobWe are looking for a Software Quality Engineer to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the high quality and reliability of our web applications.Key Responsibilities:Develop and automate test plans and scripts for comprehensive functional and regression testing.Work closely with...
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Product Quality Analyst
1 week ago
Manila, National Capital Region, Philippines ibex Full timeiBEX seeks a highly skilled Japanese Bilingual Quality Analyst to join our team in the Philippines.About the Role:Review and analyze products and services intended for Japanese markets.Develop and implement quality control measures to maintain high standards for Japanese language content.Collaborate with development teams to address quality issues and ensure...
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Quality Assurance Expert
7 days ago
Manila, National Capital Region, Philippines Manpower Philippines Remote Work Freelance Full timeKey ResponsibilitiesAs a PQV Analyst at Manpower Philippines, you will be responsible for:* Handling E2E product quality complaint activities and adverse events* Performing Medical Device Report (MDR) assessments* Managing team processes to ensure completeness, consistency, and accuracy* Identifying opportunities for improvement and recommending...
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Senior Quality Assurance Specialist
4 days ago
Manila, National Capital Region, Philippines Corebridge Solutions Part timeAbout the RoleWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will be responsible for planning, designing, and executing testing phases for web projects.Key Responsibilities:Develop and automate test plans and scripts for comprehensive functional and regression...
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Quality and Performance Analyst
6 days ago
Manila, National Capital Region, Philippines TeleTech Holdings, Inc. Full timeTeleTech Holdings, Inc. is a global leader in delivering exceptional customer experiences. As a Quality and Performance Analyst, you'll play a critical role in driving business results by evaluating customer interactions and developing strategies to improve customer satisfaction.About the RoleThis position requires a strong understanding of data analysis and...
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Quality Assurance Specialist
3 days ago
Manila, National Capital Region, Philippines CEF Solutions Inc. Full timeJob DescriptionAbout us:Cef Solutions Inc. is a consulting services and business process outsourcing company specializing in bpo operations, operations management, process engineering and innovation, cost optimization, and staffing solutions.We service some of the largest multinational companies in the world and are expanding quickly by delivering an...
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Quality Assurance Specialist
6 days ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeAt Genpact Services LLC, we are committed to delivering high-quality services that meet the evolving needs of our clients. As a Quality Assurance Specialist, you will play a critical role in ensuring that our processes and procedures align with industry best practices and client expectations.The ideal candidate will have experience in quality monitoring...
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Software Quality Assurance Lead
5 days ago
Manila, National Capital Region, Philippines Aurecon Full timeAurecon is an engineering and infrastructure advisory company that co-creates innovative solutions with clients to tackle the world's most complex challenges.We are seeking a highly skilled Software Quality Assurance Lead to join our team and provide expert leadership in the coordination of Quality Assurance activities, test environment management, and...
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Quality Assurance Specialist
6 days ago
Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full timeAbout the RoleAt Bill Gosling Outsourcing, we prioritize teamwork and strive for exceptional results. We provide customized solutions to global businesses, focusing on customer care, sales, and financial services.The Quality Assurance (QA) Analyst will monitor inbound/outbound calls and email responses to assess associates' performance, technical accuracy,...
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Quality Assurance Supervisor
2 hours ago
Manila, National Capital Region, Philippines SSG Full timeLocation: Pasig CityJob Type: Full-timeAre you a detail-oriented leader with a passion for driving excellence? Join our dynamic team as a Quality Analyst Supervisor and play a key role in ensuring top-tier service delivery in the BPO industryWhat You'll Do:Lead and mentor a team of Quality Analysts to monitor and enhance customer interactions.Develop and...