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Home-Based Customer Support Representative

4 weeks ago

Paranaque City, Calabarzon, Philippines Delegate CX Full time
The DCX Client Services - **Home-Based Customer Support Representative** will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills. **Role Details** **Job Responsibilities** Ad hoc duties as assigned **Additional Job Requirements** Education: College degree in Communications or Marketing or any related field. Experience: 1-3 years of Customer Service Experience, Client Service Representative, or any related roles. Proficiency in most Microsoft Office Applications, specifically Word, Excel, and Outlook. Customer orientation and ability to adapt/respond to diverse types of characters Experience working with inbound and outbound calls, customer retention, and inside sales preferred.
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