Sales Support Manager

21 hours ago


Pasig, National Capital Region, Philippines Himex Corporation Full time

Job Title: Sales Support Manager

Location: Pasig, National Capital Region, Philippines

Minimum Qualifications
  1. Bachelor's degree in Business Administration, Marketing, Sales, or related fields.
  2. Master's degree (MBA) or advanced degree (optional).
Responsibilities
  1. Sales operations: Familiarity with sales processes, CRM systems.
  2. Communication: Effective communication with sales teams, customers.
  3. Problem-solving: Analytical skills, conflict resolution.
Technical Skills
  1. CRM software (e.g., Salesforce, HubSpot).
  2. Data analysis tools (e.g., Excel, Tableau).
  3. Project management software (e.g., Asana, Trello).
  4. Communication tools (e.g., Slack, Microsoft Teams).
Soft Skills
  1. Collaboration: Teamwork with sales, marketing, customer success.
  2. Adaptability: Flexibility in fast-paced environments.
  3. Coaching: Developing sales support team members.
  4. Customer-centricity: Focus on customer satisfaction.
Certifications
  1. Certified Sales Support Professional (CSSP): Offered by the National Association of Sales Professionals.
  2. Certified Customer Service Manager (CCSM): Offered by the International Customer Service Institute.
  3. Salesforce Certification: Offered by Salesforce.
Experience
  1. Minimum 5 years of sales support experience.
  2. Industry expertise: Familiarity with specific industries (e.g., healthcare, technology).
Key Performance Indicators (KPIs)
  1. Sales revenue growth: Contributing to sales growth.
  2. Sales team satisfaction: Positive feedback from sales teams.
  3. Process efficiency: Streamlining sales support processes.
  4. Team development: Leadership and talent development.
Personality Traits
  1. Results-driven: Focusing on sales growth.
  2. Communicative: Clear, concise communication.
  3. Flexible: Adapting to changing sales environments.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Medical Equipment Manufacturing

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