Senior Manager of Business Performance

7 days ago


Pasig, National Capital Region, Philippines Support Services Group - Philippines Full time
About Us

Support Services Group is a leading provider of CX solutions that help businesses create exceptional customer experiences. We're seeking a highly motivated and experienced Sr. Operations Manager to join our team.

The successful candidate will be responsible for leading a team of Operations Managers to deliver operational metrics and targets as defined by our clients. This includes:

  • Driving business improvements, cost savings, and revenue generation.
  • Maintaining regular engagement with key client contacts in line with client expectations.
  • Ensuring delivery of Client KPIs/Sales targets including day-to-day service levels, customer experience, quality measures, and compliance measures.
Your Skills and Qualifications

To succeed in this role, you'll need:

  • A strong background in call center management.
  • Proven ability to achieve business results, including cost savings and revenue growth.
  • Excellent leadership and communication skills.


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    Job Description:We are seeking a highly experienced Performance Test Manager to lead our performance testing efforts. As a key member of the UnionBank of the Philippines team, you will play a vital role in ensuring the quality and efficiency of our applications through comprehensive performance testing.Key responsibilities include defining and leading...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    Senior Risk Officer - Financial Risk and PerformanceJob DescriptionEnsures that such projections take account of financial regulatory standards, particularly those on capital, leverage, and liquidity.Presents possible balance sheet and income statement profiles that may maximize the Bank's returns within the constraints of regulatory standards.Constructs the...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    This senior-level role involves developing and executing performance testing strategies that align with the company's goals and objectives. The successful candidate will have 5-8 years of experience in performance testing, with a focus on large-scale projects, and will be able to demonstrate expertise in performance engineering concepts, bottleneck analysis,...


  • Pasig, National Capital Region, Philippines Energy Development Corporation Full time

    Direct message the job poster from Energy Development CorporationResponsibilities:Manage Facility level financial models, providing guidance and inputs for aggregation into the enterprise financial modelManage parallel facility operations model with Facilities OperationsForecast financial (site) operational performance for the current financial cycleReview...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    UnionBank of the Philippines is seeking a highly skilled Financial Performance Improvement Manager to drive financial excellence across the organization. As a key member of the Treasury and Global Markets team, you will be responsible for monitoring and consolidating daily income performance across various business units.You will perform daily variance...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    Senior Business Analyst-Data Ventures and InsightsJob Description• Develop regular and adhoc business dashboards, reports, MIS that will help the business, operations and compliance managers monitor their key performance indicators against goals. Visualize, analyze and provide data-driven insights to enable stakeholders to make vital decisions.• Deliver...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    As a key member of the UnionBank of the Philippines team, you will play a vital role in designing and implementing comprehensive performance testing strategies for complex systems. This position requires an expert in integrating performance testing tools into CI/CD pipelines and optimizing processes for continuous performance assessments.Responsibilities...


  • Pasig, National Capital Region, Philippines NielsenIQ Full time

    About NielsenIQWe are a global leader in consumer intelligence, helping businesses make informed decisions through data-driven insights. As a Financial and Vendor Management Executive, you will play a critical role in driving our business forward, working closely with our CPS Lead to achieve business objectives.Key Responsibilities:Manage financial...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    Senior Business Process Automation EngineerJob DescriptionServe as the technical lead for an engagementEnsure timely delivery of the project with quality in compliance with coding standards and best practices set by the team and platform architectsConduct regular architecture and code reviews for the projectProvide technical leadership, mentoring, and...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    Job DescriptionWe are seeking a highly skilled Senior Risk Officer to join our team. The ideal candidate will have 3-5 years of experience in financial risk management, with expertise in regulatory standards, capital, leverage, and liquidity.The successful candidate will be responsible for ensuring that projections take account of financial regulatory...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    At UnionBank of the Philippines, we are seeking a highly skilled Senior Business Process Automation Specialist to join our team. This individual will serve as the technical lead for various engagements, ensuring timely delivery of projects with quality in compliance with coding standards and best practices set by the team and platform architects.The ideal...


  • Pasig, National Capital Region, Philippines Orica Full time

    About OricaWe are a global leader in mining and civil blasting, with over 13,000 employees across the world. Established in 1874, we have a rich history of innovation and progress.At Orica, we are shaping the future of mining through digital and automated technologies. We are committed to delivering exceptional results and creating a safe and collaborative...


  • Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    Job Title: Senior Risk Management SpecialistAbout the Role:The Jollibee Group of Companies is seeking a skilled Senior Risk Management Specialist to join our team. As a key member of our ERM framework implementation team, you will play a crucial role in supporting the development and maintenance of our risk management framework.Key Responsibilities:Support...

  • Senior Accountant

    2 days ago


    Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    Job ProfileThe Senior Accountant will play a key role in analyzing and reconciling balance sheet accounts. This individual will be responsible for ensuring accuracy and validity of recorded transactions.Key Responsibilities:Analyze balance sheet GL accounts and assess correctness, accuracy, and reasonableness of recorded transactions.Review and update...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    About the PositionWe are seeking a highly experienced and accomplished Senior Vice President of Data Management to join our leadership team at UnionBank of the Philippines. As a key member of our executive team, you will be responsible for developing and executing our data management strategy, ensuring alignment with business goals and objectives.Main...


  • Pasig, National Capital Region, Philippines Energy Development Corporation Full time

    Job SummaryWe are seeking a skilled Financial Modeling Expert to join our team at Energy Development Corporation. In this role, you will be responsible for managing facility-level financial models and providing guidance on aggregation into the enterprise financial model.Key Responsibilities:Develop and manage financial models for individual facilities to...


  • Pasig, National Capital Region, Philippines Offshore Business Processing Full time

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesLead and manage organization-wide projects to enhance operational efficiency by streamlining processes, leveraging automation, and eliminating...


  • Pasig, National Capital Region, Philippines Top Source Executive Search Full time

    We are seeking an experienced Senior Business Writer to join our team and help us craft compelling narratives for our clients.About the RoleThis is a senior-level position that requires a strong understanding of marketing analytics and content performance metrics.You will work closely with our creative team to develop engaging content for various formats,...


  • Pasig, National Capital Region, Philippines Exist Software Labs, Inc. Full time

    Business Development OpportunityWe are seeking a highly motivated and experienced Senior Business Development Manager to join our team. The successful candidate will be responsible for leading business development initiatives, developing and implementing sales strategies, and driving business growth.Key Responsibilities:Lead and manage business development...


  • Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    Select your preferred notification frequency:Senior Environmental and Social Governance Manager (Jollibee Group Foundation)This job posting is part of our ongoing effort to build a talent pool. We invite interested candidates to apply, and we will get in touch upon identifying suitable candidates.JFC seeks a highly skilled Senior Sustainability Manager to...