Sales Support Specialist

1 week ago


Pasig, National Capital Region, Philippines Offshore Business Processing Full time

Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY nowJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesAnswer phone calls and respond to emails from clients Create potential clients in Client Intelligence and build database based on information provided Draft quotes; follow-up feedback on proposals generated Confirming bookings via email Review and check all order requests before processing (Order Management) Services existing and new customers for their sent order/s or concerns Ensures all order requests are processed accurately Establish, develop, and maintain positive business and customer relationships Following-up on required documents with the clients Coordinate sales effort with team members and other departments Any other tasks that may be assigned by the client/Team LeaderRequirementsAt least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement Must have high level of attention to detail and accuracy Excellent English skills in both written and oral Ability to cope with repetitive or continuous support queries Solid computer skills with the ability to learn new systems quickly With positive attitude towards difficult situation Willing to work in Ortigas Amenable to shifting schedule Can start ASAP


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