Continuous Improvement Officer
4 weeks ago
Restaurant Systems Officer
The Restaurant Systems Officer creates and operationalizes restaurant operation systems to enhance customer experience. S/he identifies areas for improvement and suggests solutions.
Job Responsibilities:
- Develops process workflows, flow charts, and reports to facilitate correct actions.
- Documents policies, procedures, and processes to improve store operations.
- Creates a system of continuous improvement for restaurant operations.
- Designs standard operating procedures that are easy to follow and replicable.
- Recommends permanent solutions before implementation.
- Compiles and aligns company processes related to restaurant operations.
- Covers cross-functional departments and stakeholders for streamlined store openings.
- Conducts store visits and validation audits on implemented processes.
- Ensures accurate and timely completion of tasks.
- Provides assistance and answers inquiries related to restaurant systems.
- Performs other related tasks assigned by the supervisor.
- Provides training to implement process improvements.
Key Qualifications:
- Bachelor's Degree in Industrial Engineering or related field.
- At least 3 years of experience as a process improvement officer in restaurant operations or related field.
- Good communication and interpersonal skills.
- Willinngness to do field work.
- Ability to be assigned to our corporate office.
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