Continuous Quality Enhancement Specialist
3 days ago
We are seeking a highly skilled Continuous Quality Enhancement Specialist to join our team at Mary Grace Foods Inc. As a key member of our operations team, you will be responsible for creating and maintaining a system of continuous improvement for store operation systems.
You will work closely with operations and process owners to identify areas for improvement and develop strategies for enhancements. Your primary goal will be to create comprehensive and easy-to-understand process workflows, flow charts, and reports to facilitate correct CAPA.
Key Responsibilities:
- Lead process improvement initiatives to enhance customer satisfaction
- Develop and maintain store operation procedures
- Collaborate with cross-functional departments to streamline store openings
- Conduct store visits and validation audits on implemented processes
-
Journey Enhancement Specialist
4 days ago
Taguig, National Capital Region, Philippines ACMobility Full timeJob Summary:The Customer Experience Specialist at ACMobility will be responsible for driving customer satisfaction through strategic process improvements and outstanding service delivery. This is an exciting opportunity for a skilled professional to make a meaningful impact on our customers' journeys.Main Responsibilities:Develop and maintain customer...
-
HR Quality Assurance Specialist
4 days ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeJob Overview:Cobden & Carter International is seeking a detail-oriented HR Quality Assurance Specialist to ensure the quality of HR helpdesk interactions.Key Responsibilities:Quality Monitoring: Conduct thorough reviews and assessments of HR helpdesk interactions (calls, emails, chats, etc.) to guarantee adherence to service standards, HR policies, and...
-
Performance Enhancement Specialist
7 days ago
Taguig, National Capital Region, Philippines American Express Full timeThe Performance Enhancement Specialist at American Express will play a critical role in developing high-performing teams and driving sales growth.You will lead a team of 10 direct reports, providing guidance and support to help them acquire new clients and meet full-year goals and targets. Your expertise in American Express's value proposition, products, and...
-
Quality Assurance Analyst
4 days ago
Taguig, National Capital Region, Philippines M Commerce Corporation Full timeJob OverviewM Commerce Corporation is seeking a highly skilled Quality Assurance Specialist to join our team in Taguig. As a Quality Assurance Specialist, you will be responsible for monitoring live TikTok hosting sessions, evaluating host performance, and providing constructive feedback for continuous improvement.About the RoleThis is an excellent...
-
Quality Assurance Lead Specialist
4 days ago
Taguig, National Capital Region, Philippines Genpact Full timeWe are inviting applications for the role of Management Trainee (Quality Analyst)– Trust & Safety - Mandarin at Genpact. As a Senior Quality Analyst, you will be responsible for auditing and assessing the work of other Quality Analysts, focusing on identifying trends, enhancing accuracy, and driving continuous improvement in service delivery.Main...
-
Senior Business Quality Specialist
5 days ago
Taguig, National Capital Region, Philippines AIA Hong Kong and Macau Full timeAIA's mission to create a healthier, more sustainable future is underway. As part of this movement, we're seeking a Senior Business Quality Specialist to drive the execution of sales activities through various channels.Key Responsibilities:Collaborate with distribution teams to enhance and embed business quality frameworks and sales compliance...
-
Software Quality Assurance Specialist
3 days ago
Taguig, National Capital Region, Philippines Samsung Electronics Full timeJob DescriptionThe role of Software Quality Assurance Specialist at Samsung Electronics requires a professional to champion quality across the organization. This involves implementing and advancing quality systems, conducting analysis to ensure final products meet customer and internal quality standards, and evaluating procedures and policies.Key...
-
Quality Assurance Specialist
4 days ago
Taguig, National Capital Region, Philippines M Commerce Corporation Full timeQuality Assurance Specialist (Tiktok Live)M Commerce CorporationOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionGovernment Mandated Benefits13th Month PayInsurance Health & WellnessHMODescriptionLive Hosting MonitoringMonitor live TikTok hosting sessions in real-time to ensure consistent quality and performance.Identify and report any content...
-
Dealer Performance Enhancement Specialist
5 days ago
Taguig, National Capital Region, Philippines Playmate Leisure Solutions Corp. Full timeKey Responsibilities:Design and implement training programs for new and current dealers, ensuring they meet the highest standards of gaming industry regulations.Evaluate dealer performance and identify areas for improvement, providing constructive feedback to enhance their skills and knowledge.Collaborate with department heads to determine specific training...
-
HR Quality Assurance Specialist
2 days ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeAbout Us:Cobden & Carter International is a leading provider of quality services to businesses worldwide. Our team is committed to delivering exceptional customer experiences through our HR Shared Services.Job Description:We are seeking a detail-oriented HR Quality Assurance Specialist to join our team. This role will involve assessing and ensuring the...
-
Continuous Improvement Officer
4 weeks ago
Taguig, National Capital Region, Philippines Mary Grace Cafe Full timeRestaurant Systems OfficerThe Restaurant Systems Officer creates and operationalizes restaurant operation systems to enhance customer experience. S/he identifies areas for improvement and suggests solutions.Job Responsibilities:Develops process workflows, flow charts, and reports to facilitate correct actions.Documents policies, procedures, and processes to...
-
Taguig, National Capital Region, Philippines Brixio Full timeAdmin Specialist in Quality Control and Customer CareBrixio Taguig, National Capital Region, PhilippinesLocation: BGC (on-site)Work Schedule: Mon-Fri 9:00AM - 6:00PMDo you have a passion for quality control and customer care? We are seeking an Admin Specialist to ensure our products and services meet the highest standards and our customers are satisfied.Key...
-
Quality Assurance and Customer Care Specialist
2 hours ago
Taguig, National Capital Region, Philippines Brixio Full timeJob OverviewBrixio is seeking a skilled Admin Specialist to ensure our products and services meet the highest standards of quality and customer satisfaction. The ideal candidate will have experience in quality control and customer care, with strong problem-solving skills and excellent communication abilities.Key ResponsibilitiesQuality Control:Oversee...
-
Human Resources Quality Manager
4 days ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeAbout the Role:The Human Resources Quality Manager will be responsible for ensuring the quality of HR helpdesk interactions at Cobden & Carter International.Key Responsibilities:Quality Management: Oversee the quality of HR helpdesk interactions to guarantee adherence to service standards, HR policies, and customer service best practices.Performance...
-
Marketing Performance Enhancement Specialist
4 days ago
Taguig, National Capital Region, Philippines Focus Global Inc Full timeAbout the RoleThis is a unique opportunity for a seasoned professional to take charge of enhancing performance marketing initiatives for multiple brands. As a Digital Marketing Senior Associate, you will collaborate with business and marketing teams to conceive, execute, and assess diverse marketing campaigns across various digital platforms.
-
Talent Development Specialist
4 days ago
Taguig, National Capital Region, Philippines ByteDance Full timeTalent Development SpecialistAbout the Role:The Talent Development Specialist will be responsible for developing and implementing high-quality HR practices that support our business teams in reshaping the E-commerce landscape. This includes performance reviews, learning and development, and employee retention.Key Responsibilities:Develop and implement...
-
Data Quality Expert
3 days ago
Taguig, National Capital Region, Philippines Collabera Digital Full timeWe are seeking a detail-oriented and experienced Data Quality Analyst to join our team. The ideal candidate will have a strong background in ETL Testing and SQL to ensure the accuracy, integrity, and consistency of our data systems.Key Responsibilities:Perform ETL Testing to guarantee data precision and quality across the ETL pipeline.Validate, cleanse, and...
-
Assistant Quality Assurance Manager
3 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeLocation: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...
-
Assistant Quality Assurance Manager
3 weeks ago
Taguig, National Capital Region, Philippines Neksjob Full timeLocation: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...
-
Continuous Improvement Officer
3 days ago
Taguig, National Capital Region, Philippines Mary Grace Foods Inc Full timeMary Grace Foods IncOn-site - Taguig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance BonusGovernment Mandated BenefitsInsurance Health & WellnessHMOBereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Wedding LeaveDescriptionThe Restaurant Systems...