Service Desk Analyst

Hybrid - Cebu Fresh Graduate/Student Bachelor Full-timeJob DescriptionDescriptionAbout The OpportunityThis Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and...

About AvePointWe are a global leader in data security, governance, and resilience. Our mission is to provide a robust data foundation and enable organizations to collaborate with confidence.As a Senior Service Desk Analyst, you will be part of our team that helps clients leverage Microsoft Technologies to achieve more. You will work directly with our...

• College Undergraduate/Bachelor's degree in any field• At least 1-2 years' service desk experience with Service Now background in a BPO setting• Must have Service Now knowledge• Availability: ASAP joiner is advantage• Work Set up: Hybrid• Amenable to work in graveyard shift, shifting schedules including holidays and weekendsTower Description:•...

EPX: EPERFORMAX CONTACT CENTERS seeks a highly skilled Financial Analyst Assistant to join our team. About the RoleThis is an exciting opportunity for a detail-oriented individual to support our financial operations. Key responsibilities include analyzing financial transactions, validating expenses, and coordinating with other...

About AvePoint:Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

About AvePoint:Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

EPX: EPERFORMAX CONTACT CENTERS is a dynamic organization seeking a Financial Associate to join its team. As a key member of the finance department, you will be responsible for analyzing financial transactions and ensuring accurate accounting records.Responsibilities**Financial Transaction Analysis**: Review purchase requisitions, purchase orders, payables,...

Job Title: IT Service Desk CoordinatorContract Duration: 6 monthsSchedule: Rotating shiftWork Arrangement: OnsiteLocation: CebuSalary Offer: Php52,000 basic pay + Php1,500 non-taxable allowanceResponsibilities:· Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all...

About Our Ideal CandidateWe are looking for a highly motivated and results-driven individual who possesses excellent communication and interpersonal skills, with a proven track record of building strong relationships with clients.Key Responsibilities:Develop and implement effective relationship-building strategies to drive client engagement and...

Job Overview:We are seeking a highly skilled IT Service Desk Lead to join our team at Dynamix. In this role, you will be responsible for managing and overseeing the escalation process for any support issue, ensuring timely resolution and collaboration with teams to address complex issues.Key Responsibilities:Ticket Management: Efficiently handle and oversee...

Kinettix Cebu, Central Visayas, PhilippinesIT Service Desk AssociateThe IT Service Desk Associate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth IT operations. The ideal candidate should have at least one year of experience in IT support, strong problem-solving skills, excellent communication, and a...

About the RoleThe Service Desk Expert will play a crucial role in ensuring that our clients receive timely and effective technical support. As a member of our support team, you will be responsible for resolving complex IT issues, configuring software and hardware, and providing exceptional customer service.Key Skills Required:Excellent troubleshooting skills...

FIS Global Solutions Philippines, Inc. is seeking a seasoned Service Desk Operations Manager to oversee our technical support operations.ResponsibilitiesThe Service Desk Operations Manager will be responsible for analyzing problems/trends with client systems and applications and taking steps to avoid recurrence.This includes contributing to existing and...

About the RoleThe successful Service Desk Specialist will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.Handle complaints and provide appropriate solutions within set time limits.Manage large volumes of incoming calls with ease.Foster strong relationships with customers through effective...

About the Role:We are looking for a Customer Support and Technical Expert to join our team at QBE Insurance Group. As a key member of our IT department, you will be responsible for delivering exceptional customer service and technical support to internal and external users globally.Key Responsibilities:Provide technical support to end-users on software...

We are looking for a talented IT Service Desk Team Member to join our FIS Global Solutions Philippines, Inc. team.Key ResponsibilitiesThe IT Service Desk Team Member will be responsible for performing monitoring and operational management functions for associated hardware and software within a 24x7 processing environment.This includes recognizing and...

About the RoleWe are looking for a Service Desk Specialist who can respond to incoming calls from customers, answer questions and inquiries, troubleshoot problems, and provide information regarding our products or services.

As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue. This includes prioritizing and assigning tickets, ensuring timely resolution, and collaborating with teams to address complex issues. Strong communication and problem-solving skills are crucial in this role.Your profileKey...

Hybrid - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionCompany DescriptionArch Global Services offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that...

About AvePointWe are committed to investing in our people and creating a culture where agility, passion, and teamwork drive our success. At AvePoint, we believe in empowering our employees to take initiative, learn from others, and craft their careers.As a Senior Service Desk Analyst, you will be part of our team that helps clients leverage Microsoft...