Support Specialist

1 week ago

Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱200,000 - ₱250,000
Job Overview

The Customer Service Representative role is an entry-level position that involves managing non-voice account tasks, providing accurate information, and resolving inquiries through written communication.

Key Responsibilities:
  • Manage non-voice account tasks including data entry, email correspondence, and chat support.
  • Provide accurate information and resolve inquiries through written communication.
  • Process service requests, updates, and follow-ups efficiently.
  • Ensure high-quality and timely responses to customer queries and issues.
  • Maintain detailed records of interactions and transactions.
  • Meet performance targets for productivity, quality, and customer satisfaction.
Essential Qualifications:
  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

This position offers the opportunity to develop strong customer service skills and work in a collaborative team environment.

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