100 chat support

1 day ago

Mandaluyong City, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

About the role

This is a full-time customer service role based in Metro Manila. You will be providing 100% chat support for a non-voice account, handling customer inquiries and requests via chat. As a Customer Service Representative (CSR), you will be the primary point of contact for customers, ensuring their needs are met promptly and efficiently.

What you'll be doing

  1. Provide friendly and professional customer service via chat
  2. Respond to customer inquiries and resolve issues in a timely manner
  3. Handle a high volume of customer interactions while maintaining quality service
  4. Provide product information and guidance to customers
  5. Document customer interactions and maintain accurate records
  6. Collaborate with cross-functional teams to ensure effective customer service
  7. Continuously learn and stay up-to-date with product knowledge and company policies

What we're looking for

  1. At least 1 year of experience in customer service, preferably in a call centre or chat support environment
  2. Strong written communication skills and the ability to articulate information clearly
  3. Excellent problem-solving and critical thinking skills
  4. Proficiency in English, both written and verbal
  5. Ability to work in a fast-paced environment and adapt to changing priorities
  6. Customer-centric attitude and a genuine desire to provide exceptional service
  7. Basic computer skills and familiarity with customer relationship management (CRM) tools

What we offer

At CORPORATE VISIONS INC', we are committed to creating a supportive and rewarding work environment. Some of the benefits you can enjoy include:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive health insurance package
  3. Opportunities for career development and skills training
  4. Flexible work arrangements to support work-life balance
  5. Team-building activities and social events

About us

CORPORATE VISIONS INC' is a leading provider of customer service solutions, helping businesses deliver exceptional experiences to their clients. With a focus on innovation and customer-centricity, we are constantly evolving to meet the changing needs of the market. Our team of dedicated professionals is committed to driving success for our clients and creating a positive impact on the communities we serve.

If you're passionate about customer service and eager to join a dynamic and growing company, we'd love to hear from you. Apply now and let's start the conversation.

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