Customer Service Consultant

2 days ago


Makati City, National Capital Region, Philippines Telstra Corporation Full time

Customer Service Consultant - Digital page is loaded

Customer Service Consultant - DigitalApply locations Metro Manila time type Full time posted on Posted 13 Days Ago job requisition id JR-10148715Employment TypePermanentClosing DateJob TitleCustomer Service Consultant - Digital

Job Summary

As a Customer Service Consultant - Digital you are a key member of the digital messaging team. You use your excellent knowledge of Telstra's products, services and processes to create a great customer service and support experience via our messaging, SMS, email and voice channels. You provide a high-quality cost-effective service to customers when dealing with non-technical product and billing enquiries, recording orders and provisioning related to a range of products and services.Job Description#J-18808-Ljbffr
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