Communications Manager

3 days ago

Manila, National Capital Region, Philippines Theprobegroup Full time

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Bring our brand voice to life during a time of major transformation

Deliver internal and external communications that drive engagement

Manila-based role in a fast-paced, high-impact marketing and communications team

Summary Line:
Lead strategic communications at Probe CX and help shape how we connect, engage and grow.

We're looking for a dynamic and talented Communications Manager to help shape the way we communicate — both internally and externally — during an exciting period of transformation and growth.

This is a rare opportunity for a communications professional who thrives on turning complexity into clarity , and who brings a sharp editorial eye, a confident voice and a deep understanding of how communication drives engagement and culture.

If you're passionate about storytelling, alignment and brand voice — and ready to work across diverse audiences, from frontline teams to senior leaders — this role offers the perfect mix of strategic influence and hands-on delivery.

What You'll Do

Deliver integrated communication campaigns across internal and external channels for our house of brands: Probe Group, Probe CX, Convai and Innovior.

Create engaging content that reinforces our brand voice, business priorities and employee experience

Partner with internal stakeholders (including Marketing, Growth and People Experience teams) to drive alignment

Support media relations and public-facing communications, including thought leadership and media releases

Manage internal and external communication platforms including our intranet, newsroom and contribute to our social media channels

Track performance of communications activity and use analytics to optimise future campaigns

What You Bring

5–10 years of experience in corporate communications or public relations, ideally in B2B, technology or outsourcing industries

Exceptional written and verbal English communication skills — you simplify the complex and connect with every audience

Proven experience in managing both internal and external communications in fast-paced, dynamic environments

Confidence working with senior stakeholders and cross-functional teams

Strong editorial judgement, attention to detail, and a natural sense for tone, timing, and message clarity

Familiarity with communications platforms, digital tools, and analytics to measure success

Why Join Probe CX?

A career-defining opportunity to work in a regional business undergoing exciting change

Real ownership of your craft — your words will shape employee experience and brand reputation

Work with a collaborative, values-driven marketing and communications team

Exposure to major transformation, new platforms, and future-facing technologies

Flexible work arrangements and a culture that values creativity, initiative, and growth

About Us

Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.

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