Consultant - Project Management Support / PMO

Job Description - Consultant - Project Management Support / PMO (ITO093406)

Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Consultant, Project Management Support / PMO

In this role, you will be trained to provide structure, standardization, and support for project management processes, ensuring that projects align with business objectives and deliver value. We are seeking a detail-oriented and proactive PMO Coordinator to support the execution and oversight of strategic Human Capital Management initiatives. This role plays a key part in managing governance structures, enabling delivery of AI-driven transformation initiatives, and ensuring timely and accurate project reporting. You will work closely with HR leaders, technology teams, business management, and external partners to ensure initiatives are governed effectively and aligned with organizational goals.

• Governance and Committee Support: Coordinate the scheduling, agenda setting, and minute-taking for governance committees and steering committees related to HCM and Gen AI programs.
• Maintain action logs, decision registers, and follow-up mechanisms for committee deliverables.
• Ensure timely circulation of meeting materials, decks, and key reports to senior stakeholders.
• GenAI and Strategic Initiatives Support: Assist in tracking Gen AI and HR initiatives across various workstreams.
• Support initiative owners in maintaining project plans, roadmaps, and benefit realization metrics.
• Ensure integration of AI projects into broader HR governance structures and reporting.
• PMO & Portfolio Coordination: Support program-level dashboards and portfolio tracking across all HR initiatives.
• Maintain an accurate and up-to-date project repository, risk and issue logs, and dependency trackers.
• Provide coordination support for project tollgates, stage reviews, and planning cycles.
• Communication & Stakeholder Engagement: Prepare executive-ready decks and reports for C-level and committee reviews.
• Coordinate communications between HCM, Technology, and Enterprise PMO stakeholders.
• Support change and communication activities related to project governance.

Minimum Qualifications

• Bachelor's degree in business administration, Human Resources, Finance, or related field
• Relevant experience in a PMO, Project Coordination, or Business Analyst role, ideally within the banking or financial services industry
• Experience with governance frameworks, Steer-Co support, and executive reporting
• Proficient in MS Office Suite (Excel, PowerPoint, Word); experience with project/portfolio tools (e.g., MS Project, JIRA, or similar) is a plus

Preferred Qualifications/ Skills

• PMP or Prince2 Foundation certification
• Familiarity with GenAI applications in HR or workforce intelligence tools
• Strong proficiency in English

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
• Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let's build tomorrow together.
• Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
• Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \"starter kit,\" paying to apply, or purchasing equipment or training.