
Project Management Office Supervisor/Manager
2 days ago
Designation
: PMO Supervisor
Location
: National Capital Region, Philippines
Work Set-up
: Onsite
Questronix Professional Services Project Management Office (QPS PMO), the project management team for Questronix Corporation, is looking for a PMO Supervisor, who is a passionate professional, willing to manage a team that handles IT project implementations, manage complex/high-profile projects to enable, protect, and grow the businesses of our clients and help millions of lives through technology. Come join a team where your work makes an impact every day
JOB SPECIFICATIONS AND QUALIFICATIONS:
- Bachelor's Degree or equivalent experience.
- More than 5 years experience on Project Management/Project Delivery.
- Excellent verbal and written communication skills and can effectively communicate with different levels of the organization.
- Strong leadership, organizational, coordination, analytical, and teamwork skills.
- Immediately adapts to a fast-paced working environment or has experience in working for a multi-national organization culture.
- Accessible to co-workers and external client working schedule even beyond normal business hours.
- Project Management Certifications is a plus (e.g. PMF, Agile, Scrum Master, Prince2, CAPM, PMP, etc.)
- IT or Process-related certifications is a plus (e.g. ITIL, COBIT, SIAM, 6 Sigma, etc.)
- Has completed Leadership or Management Trainings and/or has previously handled or managed a team.
ACCOUNTABILITIES AND RESPONSIBILITIES:
- PMO Leadership and Management
1.1 Define clear roles, responsibilities, and accountabilities within the PMO, ensuring alignment with corporate governance practices.
1.2 Create and maintain standardized project management processes, methodologies, and tools to ensure consistency and efficiency across projects.
1.3 Allocate Project Manager resource to implementation projects and conduct resource planning for upcoming opportunities.
1.4 Track project progress, monitor key performance indicators (KPIs), and provide regular reports to senior management and stakeholders.
1.5 Identify, assess, and mitigate potential risks to ensure projects are completed on time and within budget.
1.6 Ensure that each project manager maintains comprehensive project documentation and records in the PMO repository, including generating regular reports on project status, budgets, and timelines.
1.7 Track PMO asset inventory, approve access to PMO application/tools, manage financial requirements for the PMO team, and work with HR for PMO recruitment.
- Project Management Support
2.1 Provide guidance to project managers in developing project charter, plans and timelines, and provide support throughout the project lifecycle.
2.2 Mentor and train project managers on project management methodologies, tools, and best practices.
2.3 Serve as an escalation point and help resolve conflicts, risks, and issues that may arise during the project implementation.
2.4 Provide guidance on the change control process, ensuring that any changes to project scope, schedule, or budget are properly managed and approved.
2.5 Ensure effective communication and information flow between project teams, stakeholders, and senior management.
2.6 Ensure that projects are delivered to the required quality standards and maintain a passing rate of Customer Care (QCares) score for the team.
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