Product Manager

Overview

Join a dynamic team within our Compliance division, which is responsible for ensuring surveillance platforms, models and coverage meet the risk requirements of Macquarie. Our focus is ensuring the surveillance system coverage and capabilities remain fit for purpose to meet regulatory requirements and internal risk assessments across both eComms and Voice surveillance.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

You will be responsible for overseeing the effectiveness of eComms surveillance platforms, lexicons and models by driving ongoing enhancements, tuning and the development of detections for the eComms and Voice program. In collaboration with internal stakeholders, you will ensure detection models and scenarios align with evolving business risk profiles and proactively identify areas of corporate vulnerability or risk within the dynamic eComms landscape, including considerations such as social media, cyber security and BYOD.

You will manage a prioritised backlog, keeping surveillance leads, business stakeholders, compliance teams and risk managers informed of the strategic eComms and Voice product roadmap and book of work, as well as conduct continuous near-term road-mapping and scope triage to ensure the eComms and Voice surveillance program stays on track and adapts to regulatory and business requirements. Additionally, you will provide support on project delivery by developing user cases, shaping solutions and participating in testing activities as needed.

What you offer

• 5 years of experience in a similar role within the banking and financial services industry, with hands-on experience using industry-leading eComms surveillance applications
• A strong understanding of key regulations impacting surveillance in banking environments, with a forward-looking vision to enhance eComms programs using machine learning and AI
• Proven experience working in an agile environment, particularly in the context of risk management within the financial services sector
• Demonstrated ability to manage multiple stakeholders across varying levels of seniority effectively
• Expertise in roadmap planning and prioritisation, balancing tactical and strategic initiatives to deliver maximum business value
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly
• Strong analytical, problem-solving and organisational skills, with the ability to work independently, meet deadlines and propose viable solutions.

What we offer

• 1 wellbeing leave day per year
• 20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About the Risk Management Group

Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, internal audit, market risk, operational risk, aggregate risk and prudential, and central.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace.We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background.We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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