Product Manager

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Job Description

Business Unit: Financial Messaging

Title: Senior Product Manager

Location: TBC

Reporting to: TBC

Close working relationships with: Product Director, Assigned Product/R&D Team

Job purpose

This role is designed to positioning Finastra's Financial Messaging Services for market growth in the changing Payments landscape.

As a Product Manager, the primary focus is to define the business strategy and vision for your Product segment aligned to the North Star Vision and to drive commercial performance by deliver new capabilities into the Financial Services Sector.

The Product Manager will be the champion throughout the lifecycle of the Product Family and will become the Subject Matter Expert in delivering against the current and future needs of our customers. Using key inputs from customer, the market, and business teams, the Product Manager will create and deliver compelling commercial offerings, supported with clear definition and messaging to drive business sales & financial results, aligned to agreed key plays.

The individual will need to demonstrate industry knowledge and the ability to adapt to a fast-paced environment and to work collaboratively and transparently to deliver against set objectives.

Focus

What will be built next – To own the vision and strategy and product roadmap that resolve customer pain points and delivers commercial growth to the business.

Main Stakeholders

The Product Team, Sales, R&D, Marketing, Finance, Service Bureau and Support.

Key Areas of Responsibility

• Strategic direction

• Supporting the North Star Vision

• Customer discoveries

• Customer needs

• Proposition/feature prioritisation as presented in the commercial roadmap

• P&L management

The Vision and Strategy and unified product roadmap for their assigned workstream.

Responsibilities & Deliverables

Your responsibilities and deliverables will include, but are not limited to, the following:

• Commercial Growth – The primary function is to drive business growth through solution innovation and compelling commercial Propositions. Working with sales, marketing and other market facing Teams, the Product Manager will identify/lead and deliver new growth opportunities for current and new customers.
• P&L – Work with Finance and The Product Director, The Product Manager will ensure that the delivery of any new Propositions can be measured against KPI as defined within the business case or through key governance agreed.
• Strategy & planning – For new products & services, the Product Manager will work with business and technical product teams to define and test business cases, targets and expected results – developing a clear strategy and roadmap, definitions, positioning and launch materials.
• Proposition Launch – Ensure the development of robust investment business cases and manage to approval. For new Propositions and updates to the existing portfolio, provide oversight and support to Product Launch - Including pricing, contracts, finance, messaging, customer testing, training, launch event and marketing support as necessary.
• Product Positioning and Messaging – Provide positioning and messaging that's supportive of FM North Star Vision and Strategy, by differentiating the delivered proposition from the competition.
• Marketing – Ensure propositions are well defined at individual proposition level and where appropriate at proposition family level, including target audience, features and benefits. Ensure appropriate go to market plans, collateral and campaigns are in place.
• Sales Enablement – Develop and assist in the creation of sales team tools and resources that help them to have valuable conversations with prospective customers, including product and messaging training and content to use in the sales process.
• Team Leadership – Leads, motivate and develop the Product Team members and build virtual teams from across the business to deliver against the defined product strategy/roadmap - ensuring the team is focused to contributes to the wider strategy, governance and business imperatives to drive business and revenue growth.

Required & Desired Experience

The successful candidate will bring experience in some, but not necessarily all, of the following areas:

• 5+ years of software/SaaS product management or product marketing experience
• Experience with development and deployment of hosted and/or multi-tenant software delivered as SaaS or Cloud that utilizes service orientated architecture and that present published API's.
• Experience with development and deployment of enterprise-grade software products that can perform, scale, and integrate in a payments or financial messaging enterprise ecosystem.
• Knowledgeable in technology, payments industry experience highly preferable, Fluent in English and with excellent oral and written communication skills
• Ability to think laterally and at a strategic level, but also comfortable with getting into the detail
• Ability to develop vision, translate into strategies and to execute at pace
• Strong analytical skills, financial literacy and high intellect
• Experience of constructing and managing budgets
• Expertise in Agile product development methodologies
• Highly effective and engaging communicator and influencer
• Self-starter and delivery focused, actively collaborative – able and willing to share best practise
• The ability to build and manage cross functional and senior management relationships – proven team leader, able to inspire both direct and virtual teams to achieve challenging objectives
• Awareness of legal, regulatory and risk management
• Exceptional personal integrity and judgement
• Outstanding interpersonal skills and strong team player
• Comfortable of making decisions in complex and ambiguous environments
• Ability to work independently yet know when to ask for help and guidance.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

· Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

· ESG: Benefit from paid time off for volunteering and donation matching.

· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ).

· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

· Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra