Collections Manager

5 days ago


Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are seeking an experienced Collections Manager to join our Finance team. In this role, you will be responsible for managing and optimizing the company's accounts receivable processes while ensuring strong cash flow and maintaining positive customer relationships.

Responsibilities:
  • Lead and develop the collections team to achieve department goals while implementing best practices for accounts receivable management and collections processes.
  • Manage a portfolio of accounts receivable, focusing on reducing DSO (Days Sales Outstanding) and maintaining a healthy aging report through proactive collection efforts.
  • Develop and maintain relationships with key customers to resolve payment issues and ensure timely collection of outstanding invoices.
  • Analyze accounts receivable data to identify trends, resolve systematic issues, and recommend process improvements.
  • Coordinate with Sales, Customer Service, and Legal departments to resolve complex collection issues and disputes.
  • Implement and maintain collection policies and procedures that align with company objectives.
  • Generate and analyze detailed AR reports, including aging reports, collection metrics, and cash forecasts.
  • Oversee the management of customer credit applications, credit limit assignments, and periodic credit reviews.
  • Manage collection agencies and legal partners for escalated collection cases.
  • Lead monthly closing activities related to accounts receivable, including reconciliations and reporting.
  • Monitor and ensure compliance with company policies and relevant regulations.
  • Provide training and guidance to team members on collection strategies and customer service best practices.
Qualifications:
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field.
  • 7+ years of collections experience, with at least 3 years in a management role.
  • Proven track record of reducing DSO and improving collection metrics.
  • Strong understanding of accounting principles and collections laws/regulations.
  • Experience with ERP systems and Microsoft Office Suite (especially Excel).
  • Excellent analytical and problem-solving skills.
  • Strong negotiation and communication skills.
  • Experience managing and developing team members.
  • Knowledge of credit analysis and risk assessment.
  • Ability to maintain professional relationships with customers while firmly enforcing payment terms.
  • Experience with manufacturing or B2B companies preferred.
  • CCP (Certified Credit Professional) or similar certification is a plus.

Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

#J-18808-Ljbffr
  • Collections Manager

    5 days ago


    Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

    Xometry powers the industries of today and tomorrow by connecting people with big ideas to manufacturers who can bring them to life. Our digital marketplace gives manufacturers critical resources they need to grow their business, while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.We are seeking an...


  • Manila, National Capital Region, Philippines Manpower Philippines Full time

    About the PositionThe Collections and Account Management role involves ensuring that all accounts are collected on time and managing relationships with customers to resolve any issues.This position requires strong communication skills, attention to detail, and the ability to work independently.Duties and Responsibilities:Coordinate with collection agencies...


  • Manila, National Capital Region, Philippines PHILMETAL PRODUCTS, Inc. Full time

    About the roleWe are seeking an experienced Credit & Collection Manager to join our dynamic team at PHILMETAL PRODUCTS, Inc.' in Makati City Metro Manila. As the Credit & Collection Manager, you will play a crucial role in managing the company's credit and collection processes, ensuring the financial health and stability of our operations.What you'll be...


  • Manila, National Capital Region, Philippines St. Francis Square Group of Companies Full time

    Caliraya Vacation Club International is committed to delivering exceptional experiences for our clients. We are seeking a dedicated and results-driven Credit and Collection Manager to oversee the credit and collection processes for our timeshare accounts. Join our dynamic team and play a key role in maintaining financial health while providing excellent...


  • Manila, National Capital Region, Philippines EESI Philippines Full time

    Job Description:The Manager, Billing and Collections is responsible for leading the billing and collections team collaborating across the organization in establishing standards and policies, and operating processes to ensure effective and efficient collection of the Company's receivables. He/She leverages best practices and technology, and leads receivables...


  • Manila, National Capital Region, Philippines American Wire and Cable Co., Inc. Full time

    Job DescriptionDirects the effective and efficient collection of trade receivables.Manages credit risks in accordance with Company credit policies and guidelines, supervises critical areas of the business.Manages billing, invoicing, and collecting of accounts.Writes and prepares policies for improvement of processes in the Collection Department.Initiates...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    What You'll Do:Lead Credit Operations – Oversee daily credit activities, set productivity targets, and ensure efficient loan processing.Loan Evaluation & Approval – Assess loan applications, ensure compliance with underwriting policies, and make data-driven decisions.Collection Management – Implement strategies to minimize delinquencies, monitor...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    Good dayWe are looking for a Credit and Collection Manager.KEY ACCOUNTABILITIES:Ensure that the accounts being investigated by the team are checked according to the qualification and parameters required by the financing partner; That the accounts being accepted by the CI team are quality customers.Create and implement a strategy to improve the...


  • Manila, National Capital Region, Philippines Shopee Full time

    Team Lead CollectionsThe Team Lead Collections plays a crucial role in overseeing the credit processing and collections teams to ensure operational efficiency and quality assurance. This role involves guiding team members to follow policies and procedures, regularly evaluating performance, and providing training to improve team skills.Key...


  • Manila, National Capital Region, Philippines RCBC Bankard Services Corporation Full time

    Job OverviewWe are seeking a highly skilled and experienced professional to join our team as a Collection Portfolio Manager.About the RoleThis role is responsible for overseeing the performance of accounts or specific portfolio assigned, ensuring efficient and effective collection follow-ups to cure these accounts and prevent further delinquency.Key...


  • Manila, National Capital Region, Philippines Alliance Service Centre Limited - Philippine Branch Full time

    Key Responsibilities:Ensure timely and accurate issue of relevant notices to customers.Manage a portfolio of delinquent accounts, including tracking and monitoring overdue payments.Contact customers via phone, email, or other means to negotiate payment plans and collect outstanding debts.Investigate and resolve customer disputes or issues related to their...


  • Manila, National Capital Region, Philippines Wefund Lending Corp. Full time

    About the RoleThe Collections Team Leader will be responsible for leading a team of collections professionals in achieving business objectives. This involves developing and implementing strategies to drive collection efficiency and effectiveness.Develop and manage KPIs to measure team performance.Coach and mentor team members to achieve individual and team...

  • Collections Manager

    3 days ago


    Manila, National Capital Region, Philippines Amazon Full time

    Amazon Collections Manager - AR HealthCare in Manila, PhilippinesDescriptionThe Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which...


  • Manila, National Capital Region, Philippines City Savings Bank Full time

    Job DescriptionA seasoned professional with expertise in managing high-performing collections teams is sought after by City Savings Bank to oversee and drive the strategic direction of our collections operations. As a Senior Collection Operations Manager, you will be responsible for developing and implementing effective collection strategies that drive...


  • Manila, National Capital Region, Philippines Quickzy Finance Full time

    Company OverviewWe are Quickzy Finance, a pioneer in simplifying the lending process through innovative technology and exceptional customer service. Our mission is to provide quick and easy access to funds while upholding responsible lending practices.Job DescriptionThe Collections Team Lead will be responsible for overseeing day-to-day debt collection...


  • Manila, National Capital Region, Philippines Accent Micro Technologies, Inc. Full time

    What's in store if you consider this opportunity?Performance Based IncentiveCompetitive leave entitlementFlexible Working HoursYearly Christmas BasketYearly Anniversary TokenCovid Assistance ProgramInternational Travel IncentiveRetirement PlanSupport for Career Development and EnhancementPromotion of Work-Life BalanceFamily-Oriented Organizational CultureWe...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleWe're seeking a highly skilled Collections Specialist to join our team at Security Bank Corporation.Your primary responsibility will be to perform collection activities through outbound communication efforts via the bank's devices and document all transactions into the collections system for Auto and Business Express loans.Key...

  • Collections Officer

    6 days ago


    Manila, National Capital Region, Philippines Alliance Service Centre Limited - Philippine Branch Full time

    KEY RESPONSIBILITIES:Ensure relevant notices are issued to customers in a timely and accurate manner.Ensure email correspondence is handled in a timely, accurate and professional manner.Manage a portfolio of delinquent accounts, including tracking and monitoring overdue payments.Contact customers by phone, email, and other means to negotiate payment plans...


  • Manila, National Capital Region, Philippines Okta, Inc. Full time

    We are not just an identity company, we're also a tech leader.We believe in empowering our employees to work productively in a setting that best suits their needs.Collections AnalystYour role will be to monitor accounts payable and receivable, ensuring timely follow-up on outstanding invoices.Job Responsibilities:Monitor accounts payable and receivable to...

  • Collections Associate

    2 weeks ago


    Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleAs aCollections Associate, you will perform collection activities through outbound communication efforts via the bank's devices and document all transactions into the collections system for Auto and Business Express loans. You are also responsible to collect due amounts and ensure client information in the database is accurate and up to...