Collections Officer

2 days ago

Manila, National Capital Region, Philippines EastWest Bank Full time

Location: Ortigas
Corporate Title: JOSAM
Work Arrangement: Hybrid

Our Consumer Lending Team is looking for experienced professionals to join us in Ortigas in the role of Collections Officer. As a Collections Officer, you will be responsible for managing long-outstanding auto loan accounts by performing account reconciliation, processing adjustments, and executing necessary collection actions. Your role supports the resolution of delinquent accounts and contributes to the achievement of collection targets.

Going Further For You.
Whether you're just starting out or already a seasoned professional, EastWest can help you unleash your potential and bridge the gap between dream and success.
At EastWest, we empower our employees to drive their careers and are committed to providing the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. We continue to invest in people, enhance our processes and services, and embrace new ideas to enrich the EastWest experience.

What the role will entail:

  • Reconcile and review auto loan accounts to support timely collection and resolution
  • Implement account maintenance such as reversals, adjustments, and client information updates
  • Record all collection actions accurately in the system
  • Endorse accounts for skip tracing, field visits, or repossession when necessary
  • Facilitate insurance claims and process redemption requests
  • Respond to customer concerns professionally and resolve issues within standard timelines
  • Assist in achieving unit targets by supporting co-collections associates

What were looking for:

  • Graduate of any four-year course, preferably in Business, Accountancy, Management, or Finance
  • At least 1 year of experience in credit or collections, preferably in auto or consumer loans
  • Working knowledge of collections processes and basic banking operations
  • Detail-oriented with strong communication and coordination skills

What you can expect from joining our team:

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition
  • Mentorship from experienced professionals
  • Clear career progression paths for long-term growth

  • WFH Collections Officer

    2 days ago

    Manila, National Capital Region, Philippines BruntWork Full time

    Job Role Summary/OverviewWe are seeking a highly motivated and persistent Collections Officer to join our team in a fully remote capacity. The ideal candidate will have a proven track record of successfully managing and collecting outstanding accounts.This role requires an individual who is resilient, determined, and maintains a high level of professionalism...

  • WFH - Collections Officer

    2 days ago

    Manila, National Capital Region, Philippines Brunt Work Full time ₱600,000 - ₱1,200,000 per year

    Schedule:Monday - Friday 9 am to 6 pm AEST, Sydney (6:00am - 3:00pm Manila Time)Position Overview:We are seeking a highly motivated and persistent Collections Officer to join our team in a fully remote capacity. The ideal candidate will have a proven track record of successfully managing and collecting outstanding accounts.This role requires an individual...

  • Local Revenue Collection Officer II

    4 days ago

    Manila, National Capital Region, Philippines City Government of Pasig - Government Full time ₱300,000 - ₱600,000 per year

    Local Revenue Collection Officer II in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Collection Analyst

    4 days ago

    Manila, National Capital Region, Philippines Meatplus Trading Corp. Full time

    Job Overview:The Collection Analyst is responsible for managing and monitoring the company's accounts receivable to ensure timely collection of payments. This role involves maintaining strong communication with customers, coordinating with internal departments, and ensuring the accuracy and safekeeping of all collection-related documents.Key...

  • Collection Specialist

    4 days ago

    Manila, National Capital Region, Philippines Billease Full time ₱1,200,000 - ₱2,400,000 per year

    About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a...

  • Collection Analyst

    4 days ago

    Manila, National Capital Region, Philippines Meatplus Trading Corporation Full time

    Job Overview:The Collection Analyst is responsible for managing and monitoring the company's accounts receivable to ensure timely collection of payments. This role involves maintaining strong communication with customers, coordinating with internal departments, and ensuring the accuracy and safekeeping of all collection-related documents.Key...

  • Collections Coordinator

    4 days ago

    Manila, National Capital Region, Philippines Stagwell Full time

    Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

  • Credit and Collection

    1 week ago

    Manila, National Capital Region, Philippines The Manila Times Publishing Corporation Full time ₱250,000 - ₱500,000 per year

    QualificationsBachelor's degree in Accounting, Finance, Business Administration, or related field.At least 1–2 years of experience in credit and collection (experience in publishing/media is an advantage).Knowledge of accounting systems and MS Office applications.Strong communication, negotiation, and problem-solving skills.Organized, detail-oriented, and...

  • Collections Specialist

    4 days ago

    Manila, National Capital Region, Philippines Capital Credit Solutions Full time ₱600,000 - ₱1,200,000 per year

    About the roleAs a fulltime Collection Officer with Capital Credit Solutions Pty Ltd, you will play a crucial role in the company's debt recovery efforts. Based in Makati City Metro Manila, this position is focused on contacting customers with outstanding balances, negotiating payment plans, and resolving delinquent accounts. Your expertise in collections...

  • Collections Manager

    4 days ago

    Manila, National Capital Region, Philippines Highspring Full time ₱1,500,000 - ₱2,500,000 per year

    Position Title: Collections ManagerLocation: Remote - PhilippinesSchedule: Full-Time, PermanentJob SummaryWe are looking for an experienced Collections Manager to lead and optimize our accounts receivable operations. This role is key in maintaining strong cash flow, reducing DSO, and ensuring positive customer relationships while driving process improvements...