Collection Officer
2 days ago
Duties and Responsibilities:
Collection Targets Achievement:
· Timely collection of past-due accounts through field activities and coordination with branch management.
· Collaborate with team members to meet and exceed collection targets.
2. Credit Applicant Investigation:
· Conduct thorough credit investigations and verifications.
· Ensure accurate and complete information for credit decisions.
- Account Monitoring:
· Monitor unpaid accounts daily and develop action plans for collection.
· Regularly update account information for accurate records and proactive debt recovery.
- Customer Service:
· Issue collection notices with clear obligations and responsibilities.
· Address inquiries, explain contract terms, and provide after-sales support.
- Compliance and Safety:
· Issue collection receipts for all payments received from customers.
· Follow safety protocols during fieldwork.
Maintain service unit care and registration per regulatory standards.
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