Collection Officer

4 days ago

Manila, National Capital Region, Philippines MSS CYCLE TRADING Full time $40,000 - $80,000 per year

Duties and Responsibilities:

Collection Targets Achievement:

· Timely collection of past-due accounts through field activities and coordination with branch management.

· Collaborate with team members to meet and exceed collection targets.

2.   Credit Applicant Investigation:

· Conduct thorough credit investigations and verifications.

· Ensure accurate and complete information for credit decisions.

  1. Account Monitoring:

· Monitor unpaid accounts daily and develop action plans for collection.

· Regularly update account information for accurate records and proactive debt recovery.

  1. Customer Service:

· Issue collection notices with clear obligations and responsibilities.

· Address inquiries, explain contract terms, and provide after-sales support.

  1. Compliance and Safety:

· Issue collection receipts for all payments received from customers.

· Follow safety protocols during fieldwork.

Maintain service unit care and registration per regulatory standards.

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