Technical Support Representative

Technical Support Representative page is loaded## Technical Support Representativelocations: Pasig Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 7, 2025 (20 days left to apply)job requisition id: R11239We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world# A BIT ABOUT YOU· Strong customer service orientation with attention to detail specific to consumer electronics.· Knowledge of Bluetooth, WiFi, APPs, Casting/Beaming technology as well as home audio technology is a huge plus but not required.· 2+ years technical inbound call center experience or demonstrated equivalent work experience.· Problem solving and critical thinking skills.· Great multi-tasking skills.· Prioritize and effectively manage time.· Flexible work schedule- Candidates must be available to work weekend shifts.· Positive attitude and excellent interpersonal skills.· Good oral and written communication.· Good judgment and independent decision making.· Work effectively with windows-based computer systems. MAC experience a plus.· Great active listening skills.· Effectively interact in a professional and courteous manner with customer.· Demonstrate initiative and interest in self-development is a huge plus.· Strong critical thinking skills and ability to identify and solve problems with minimal oversight.· A CSAT champion/top performer.· With a knack for multi-tasking.· Able to solve problems and work under minimal supervision.Adept in learning new workflows and additional tasks/assignments.Join the A-Team and experience the A-LifeAcquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to Please refer to our Privacy Policy at#J-18808-Ljbffr