Technical Support Representative

Technical Support Representative Location: Manila, Philippines. Join us as a Technical Support Representative! Use your empathy and problem‑solving skills to address customer needs, build rapport, and deliver exceptional service. Make a difference today! About FPS Full Potential Solutions (FPS) is a performance‑based analytically driven omnichannel...

JOIN US NOW! We’re looking for Technical Support Representatives to join our support team for our Netherlands-based partner in the global telecommunications industry. This role involves assisting customers via email, chat, and occasional calls, resolving technical concerns, and ensuring accurate ticket documentation. About the Role You will handle and...

About the Role We’re looking for a tech-savvy, people-first problem solver to join our Operations Team as a Platform Support Specialist / Technical Support Representative . You’ll be the go-to person for internal teams and customers when things get tricky, whether it’s a product question, a system hiccup, or a process puzzle. If you love untangling...

Technical Support Representative page is loaded## Technical Support Representativelocations: Pasig Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 7, 2025 (20 days left to apply)job requisition id: R11239We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...

Responsibilities Prepares, schedules, coordinates, and monitors assigned engineering projects. Ensures compliance with applicable codes, standards, QA/QC policies, and performance specifications. Interacts daily with clients to understand their needs and requirements, and represent them on-site. Monitors overall project control, including work schedules,...

Responsibilities Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross‑functional teams to track the progress of technical projects and tasks. Prepare and manage...

Responsibilities Provide customer support and technical issues resolution via phones, email and other electronic medium Provide web-based training Provide feedback on improvement opportunities based on current product behavior in the filed Diagnose and configure customer service in all situations Communicate technical terms in a non-technical format that our...

Responsibilities Provide front-line technical support to customers via phone, email, and chat. Troubleshoot hardware and software issues effectively and efficiently. Document customer interactions and technical issues in the support system. Collaborate with engineering teams to resolve complex problems. Assist in developing support documentation and FAQs....

Responsibilities:Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi and speed and resolve technical support queries via telephoneDiagnose and escalate faultsProvide excellent customer serviceAssist customers with Billing concerns as neededMeet and maintain the appropriate key...

Responsibilities Provide Tier 2/3 support for VoIP, SIP, WebRTC , and other UCaaS-related issues. Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.). Use tools like Wireshark for deep-dive packet analysis and RCA. Monitor service alerts and incidents via dashboards and monitoring tools. Work closely with product...