Senior Digital Marketing Manager

Position Senior Digital Marketing Manager at MCI Location: Manila, PH Join to apply for the Senior Digital Marketing Manager role at MCI Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries such as healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. Position Details Job Type : Full-Time Position Overview : MCI seeks a Digital Marketing Manager who will increase our online presence and drive organic growth. Candidates should be highly reliable, have strong communication skills, and be willing to continually learn on the job. Experience with marketing and CRM software is required. Responsibilities As a Senior Digital Marketing Manager, support Directors and Leaders in marketing activities to maximize sales and drive growth. Collaborate with internal and agency teams to identify and pursue new link-building opportunities. Track, analyze, and report campaign performance. Translate digital marketing goals into executable strategies through ongoing maintenance and enhancements. Identify KPIs and execute tasks to improve overall search performance. Conduct keyword research, advise on ad spend and placement, test ad copy, and optimize campaigns for lean performance. Work with BizDev teams to ensure website optimization for PPC and SEO performance. Collaborate with design teams to provide creative direction. Qualifications Experience utilizing marketing and CRM software is required. Experience running lead generation campaigns using SEO, paid search, remarketing, video, social media, and other digital marketing channels. Experience with Brightedge SEO Software and HubSpot Marketing and CRM is a plus but not required. Experience creating and implementing successful digital strategies and campaigns. Excellent knowledge of SEO/SEM, PPC, Google Analytics, CRM, and database management. Ability to measure and report on ROI and KPIs. Previous experience managing a team of digital marketers. Understanding of latest technology and digital best practices. Requires 5+ years of equivalent experience. Conditions of Employment All MCI Locations: Must be authorized to work in the country where the job is based. Subject to program and location: Must be willing to submit up to a Level II background/investigation with fingerprint. Job offers contingent on background results. Must be willing to submit to drug screening. Job offers contingent on drug screening results. Compensation and Benefits WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience. A variety of benefits and incentives are offered to support and reward team members. What You Can Expect From MCI HMO Coverage with dependents Dental coverage In-house dental assistance worth ₱5,000 Free meals during training Career growth and learning opportunities Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Workplace safety and regular disinfection Opportunities for growth and promotion Employee shuttle services Company events and team-building activities Additional in-office rewards and recognition Diversity, Equity, and Inclusion We embrace differences and believe diversity benefits our employees, company, customers, and community. We maintain a work environment free from discrimination and treat all employees with dignity and respect. We comply with applicable laws and provide reasonable accommodations where required. About MCI MCI helps customers take on CX and DX challenges with industry-leading solutions. We provide BPO, IT services, and related staffing and services. MCI operates multiple subsidiaries and brands across regions and employs thousands of people worldwide. Disclaimer The purpose of this job description is to provide a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer reserves the right to revise this job description at any time. This description is not an employment contract, and either party may terminate employment at any time for any reason. Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at MCI by 2x #J-18808-Ljbffr