Account Coordinator
3 weeks ago
Overview
STAFFVIRTUAL is looking for a detail-oriented and proactive Account Coordinator to support day-to-day operations, ensure smooth coordination between clients and internal teams, and help drive overall account success. The ideal candidate has strong organizational skills, excellent communication abilities, and a service-driven mindset.
Responsibilities- Oversee day-to-day operations of assigned teams.
- Monitor team attendance and ensure compliance with established policies.
- Establish and maintain quality standards and key performance indicators (KPIs), ensuring team adherence to these.
- Provide ongoing coaching and performance feedback.
- Address client and agent escalations promptly.
- Collaborate with cross-functional teams to optimize processes.
- Other tasks, as needed.
- 1 to 3 years of experience in account coordination, client services, operations support, or a similar role.
- Strong organizational and time management skills.
- In-depth knowledge of performance metrics.
- Good computer skills, especially Microsoft and Google tools.
- Excellent communication and leadership skills.
- Decision-making skills.
- Degree in Management or training in team leading is a plus.
TBD
SetupHybrid / Onsite - Manila
Why Join STAFFVIRTUAL?- Competitive compensation and benefits package
- HMO coverage starting on Day 1 with free dependent coverage
- De minimis and allowances
- Paid time offs
- Company-provided work setup (laptop, monitor, accessories)
- Training, career growth, and global exposure
- A collaborative and supportive team culture
If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL
Job DetailsJob Type: Full-time
Pay: Php34, Php35,000.00 per month
Work Location: In person
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