Accounts Receivable Coordinator
19 hours ago
Accounts Receivable Coordinator
Location: Mandaluyong, National Capital Region
Salary: ₱ - ₱
Company: IBEX Global Solutions (Philippines) Inc.
Posted today
Job DescriptionAssociate or bachelor's degree in accounting or relevant field.
Minimum of two (2) years of accounting experience (Accounts Receivable or Bookkeeping).
Proficient in accounting software and Microsoft Office Suite.
Excellent organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment by exhibiting exceptional time management.
Critical thinking, reasoning, analysis, and problem-solving skills.
Ability to effectively communicate (face-to-face, via telephone, email, and presentation skills) within the accounting department and cross functionally.
Provide exceptional customer service, adjusting the communication style as needed to ensure the best customer experience is provided.
Consistently maintains a professional and courteous manner.
Regular attendance, punctuality, and adherence to work schedule.
Ability to work independently and as part of a team.
Responsibilities- Manage assigned collections portfolio for accounts 7 days – 150+ days
- Respond to customers account enquiries via email within 24 hours
- Work with internal departments to resolve customer disputes, correct billing discrepancies, and perform account reconciliation when needed
- Assist in credit application review and account creation
- Review and release sales orders and service calls
- Provide copies of tax invoices, credit notes, and statement of accounts to customers upon request
- Prepare customer refunds
- Prepare and run monthly direct debit payments
- Perform other credit control related tasks assigned by the Credit Manager
- Minimum of 3 years of solid work experience in Credit and Collection is required
- Amenable to work on New Zealand business hours (Non-DST, 4:30AM-13:30PM; DST, 3:30AM-12:30PM)
- Strong communication and negotiations skills - both verbal and written
- Intermediate to advanced experience in Microsoft Office Suite (Outlook, Word, Excel and Power Point)
- Excellent time management skills and attention to detail
- Ability to implement new business processes and methodologies
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