Accounts Receivable Specialist – Credit

1 week ago


Manila, Philippines TP ICAP Group Full time

Overview

Role Overview

We are seeking an Accounts Receivable Specialist to join our Finance team. In this role, you will be responsible for the timely and accurate collection of outstanding debt, supporting cash flow management, and maintaining strong client relationships. You will work closely with sales representatives, business line managers, IT, and senior stakeholders to ensure effective credit control, accurate reporting, and continuous process improvements.

Role Responsibilities
  • Manage and collect outstanding debt, ensuring accurate cash allocation.
  • Build and maintain professional working relationships with clients and internal stakeholders across Parameta Solutions.
  • Act as the first point of escalation for commission fee tracking and recovery.
  • Resolve client queries with a thorough understanding of products, invoices, and brokerage calculations.
  • Reconcile debtor balances and prepare aged debt reports, managing debtor days within agreed targets.
  • Understand end-to-end AR process flows (from trading systems to invoicing and the general ledger) and identify opportunities for process improvement.
  • Log and resolve client queries in the JIRA query resolution tool within agreed timeframes.
  • Contribute to the continuous improvement of AR systems, processes, and controls.
  • Ensure compliance with policies, guidelines, and controls, reporting any breaches as appropriate.
  • Collaborate with IT to integrate new business into AR processes and deliver AR development requirements.
Experience / Competences

Essential

  • Experience in financial services, ideally within a large corporate environment.
  • Strong background in Accounts Receivable, including credit collection, cash allocation, and managing aged debt.
  • Proficiency with Workday Financials (or similar ERP systems).
  • Proven ability to resolve client queries and manage stakeholder relationships across multiple functions and locations.
  • Experience in reporting within a KPI-driven environment.
  • Demonstrated track record of working within a controls environment and contributing to process improvements.

Desired

  • Experience of change / project management
  • Familiarity with global billing and collections processes, including multi-currency transactions and international tax considerations (VAT, GST, WHT).
  • Experience using JIRA, ServiceNow, or other query/ticket resolution tools.
  • Exposure to data analytics tools (e.g., Power BI, Tableau, Excel advanced functions) to support AR reporting and trend analysis.
  • Understanding of financial products and market data services, to improve client engagement and query resolution.
Job Band & Level
  • Professional / 4

#PARAMETA #LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn\'t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don\'t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That\'s why we\'re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

Philippines - A.T. Yuchengco Centre - Taguig City

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