Accounts Receivable Specialist

This is a remote position.

PHILIPPINE-BASED FILIPINO APPLICANTS
We're seeking an experienced Accounts Receivable professional to play a key role in managing our end-to-end receivables process. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with systems like NetSuite, CRM and is passionate about keeping processes running smoothly. You'll be working closely with our Finance Manager and wider team, making a real impact while supporting our new business units.

Responsibilities

• End-to-end management of accounts receivable for all our customers
• Negotiate and manage payment arrangements that consider customer circumstances
• Liaise with customers to understand reasons for non-payment and provide appropriate solutions or support pathways
• Update and maintain accurate customer account information in billing and CRM systems
• Issue reminder and final warning notices as required
• Escalate complex cases to the management where necessary
• Contribute to reducing bad debt write-offs and improving overall debt recovery
• Maintain accurate records of all communication and actions taken on customer accounts
• Communicating with internal stakeholders on debtor management
• Process daily bank statements, allocating receipts and payments accurately and completing the bank reconciliation
• Raising and issuing invoices in an efficient and timely manner
• Supporting additional accounts functions as required
• Working with pace and precision to ensure clients are contacted within SLA - this includes working to minimum benchmarks of success
• Collaborating with various teams, including Operations, Accounts and Sales.

Requirements

• Previous experience in accounts receivable or an accounting-related role
• High proficiency in NetSuite (or similar accounting platforms)
• Strong attention to detail and the ability to handle high volumes of transactions accurately and efficiently
• Knowledge of accounts receivable processes, including end to end bank reconciliation process and journals
• Proficiency in Microsoft Excel and accounting software, with a problem-solving mindset
• Excellent communication skills to engage with internal teams and customers
• A proactive, collaborative attitude and a passion for learning and development
• A proven track record in credit or collections
• Exceptional communication skills both written and verbal
• A strong eye for detail
• A "can do" positive attitude to deliver results

Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task

Payroll is processed bi-monthly.
We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

Benefits
5. HMO Offered after 6-month probation

• Monthly Salary: PHP 35,000
• Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
• You will be paid extra for overtime and Philippines public holidays
• Probation: 6 months and after Probation
• 10 days annual leave credits
• 5 days of sick leave
• 13th Month Pay after 30 days
• Annual Salary Review
• Laptop provided after 30 days
• Permanent work-from-home role. You will have to use your own internet.
• SHIFT TIMES: 6 AM to 3 PM Philippine time, Monday to Friday