Retention Manager

4 weeks ago

Metro Manila Philippines GCash Full time

Overview

Join to apply for the Retention Manager - User Profiling & Base Management Strategy role at GCash

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Responsibilities
  • Transforms data into real persons to enable hyperpersonalization, allowing the team to identify the best offer, best messaging, and best channel to drive campaign objectives
  • Enables the crafting of data-driven insights and strategies hinged on customer behaviors and usage patterns
  • Ensure achievement of retention business metrics through big-impact initiatives and programs hinged on these User ID Profiles
  • Executes and Governs end-to-end segment-based marketing campaigns or Go-To-Market Executions
  • Ensure execution retention policies and principles in all Gcash programs
  • Ability to analyze and assess business performance based on quantitative and qualitative data
  • Thorough understanding of customer behavior to be used as basis for data driven programs
  • Ability to deliver KPIs and end-to-end programs/ executions
  • Strong management skills and ability to drive cross functional teams in delivering programs
  • Agile in pivoting plans based on actual results
  • Open to receiving feedback and guidance both from superior, and peers
  • On-Strat & Timely delivery of the User ID Capability - backend and frontend
  • On-Strat & Timely delivery of the Base Management Strategy
  • On-Strat & Timely Campaign Delivery
What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country. Working with a dynamic and highly collaborative team who want to change the game. A company that values their people with highly competitive and flexible compensation and benefits package.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development

Get notified about new Retention Manager jobs in Metro Manila .

#J-18808-Ljbffr

  • Retention Manager

    2 weeks ago

    , Metro Manila, Philippines ECLARO Full time

    Responsibilities Customer Data Analysis: Analyzing customer data (usage patterns, support tickets, feedback) to identify trends and predict potential churn. Proactive Engagement: Reaching out to at-risk customers with personalized support, training, or offers to address their concerns and demonstrate value. Relationship Building: Developing strong...

  • Retention Manager

    3 days ago

    Manila, National Capital Region, Philippines Pelicen Incorporated Full time ₱400,000 - ₱800,000 per year

    ARetention Manageris responsible in managing the assigned accounts and performing all client retention activities, which includes account replenishment, assessment and evaluation, and market update.Duties And ResponsibilitiesMaintain active status of all assigned clientsPromote account strength maintenanceUpsell the company offers and servicesEducate clients...

  • Brand Engagement And Retention Head

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Client Retention Specialist – Restos/Wet Market (Piso Traders) Posted 1 day ago Location: Parañaque, PhilippinesWork Mode: Work From Office Role: Client Retention Specialist - Restos/Wet Market (Piso Traders) What You'll Do: Develop retention strategies for restaurant and wet market clients Conduct regular check-ins and relationship management calls...

  • Retention Manager

    6 days ago

    Manila, National Capital Region, Philippines GCash Full time ₱1,500,000 - ₱2,500,000 per year

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayTransforms data into real persons to enable hyperpersonalization, allowing the team to...

  • Growth And Retention Marketing Assistant

    4 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Growth And Retention Marketing Assistant. Proficient in English. Familiar with GSuite. Knowledgeable in social media platforms: Meta, Pinterest, TikTok, LinkedIn among others. Background in Wordpress CMS, Google Analytics, and Tag Manager. Able to create marketing content using Canva, Jitter, Filmora, Photoshop. Job Description Willing to work in...

  • Retention Specialist

    1 week ago

    Bonifacio Global, Metro Manila, Philippines iOPEX Technologies Full time ₱900,000 - ₱1,200,000 per year

    Come for the job, stay for the challenge. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamCustomer Service Healthcare Specialist (US Voice Account)Customer Service Retention and Renewals Specialist (US Voice Account - with 50k performance bonus)Retention and Renewals Specialist (US Voice Account - with 50k...

  • Sales And Retention Representative

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Sales And Retention Representative jobs in Taguig Makati, National Capital Region Dempsey Resource Management Inc., Posted 8 days ago Job Description Knowledge, Skills, and Capability Must be a College Graduate of any Business Course Must have sales experience related in healthcare particularly Dialysis Must possess good verbal and written communication...

  • Retention Specialist

    22 hours ago

    Manila, National Capital Region, Philippines Employment Hero Full time ₱900,000 - ₱1,200,000 per year

    Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia,...

  • Happy Customer Retention

    2 weeks ago

    Manila, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time ₱15,000 - ₱30,000 per year

    The Happy Customer Retention position ensures efficient cash collection management, assesses new dealers' creditworthiness, and monitors maturing and delinquent accounts. It is also responsible for daily cash handling, deposit processing, dealer evaluation, and overdue account follow-ups

  • Growth And Retention Marketing Assistant

    2 weeks ago

    , Cagayan Valley, Philippines Buscojobs Full time

    Customer Retention Manager Location: Taguig, National Capital Region Pay: ₱ per year Employer: Y HRXT consulting Job Type: Full-time Posted: 1 day ago Job Description The position will be responsible for leading key initiatives within the organization's consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing...