Customer Experience Associate
2 days ago
Customer Experience Associate - Project Based Join to apply for the Customer Experience Associate - Project Based role at HelloConnect About Us HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements. Main Purpose of the Job Are you passionate about delivering exceptional customer service in a fast‑paced, tech‑forward environment? We’re looking for a Customer Experience Associate (CEA) to join an exciting new campaign supporting a global hospitality tech client. If you’ve had experience in a Customer Success capacity, that’s a strong plus; we value proactive relationship management and strategic thinking. Responsibilities And Duties Serve as the primary contact for GoTab restaurants and venues Support and provide technical troubleshooting to GoTab hospitality partners Prioritize and escalation GoTab customer issues through internal support channels Function as a product expert and technical communications resource for clients via chat, email and phone support Support the GoTab technical team, customers, and end‑users as needed Perform other related duties as assigned within the scope of the role Additional Responsibilities Establish, grow, and manage relationships with new and existing customers Act as an advocate for GoTab in each relationship to drive adoption, retention, and participation in new features and products Contribute to continuous improvement efforts related to product usability and partner experience Skills And Preferred Qualifications Critical: Experience in Point of Sale, Restaurant and SaaS Problem solver and able to work efficiently under pressure Desire and aptitude for learning deep technical aspects of the GoTab product Excellent communication skills and remote collaboration experience Excellent organization and time management skills Curious and comfortable working in an unstructured and entrepreneurial environment Bachelor’s degree preferred OR 2+ years of relevant experience (CS) 2+ years of relevant experience in hospitality or service industry preferred Why work for us? At HelloConnect, you’ll join an organization that values innovation and leverages cutting‑edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer‑centric focus, you’ll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well‑being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers. #J-18808-Ljbffr
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Customer & Store Experience Associate
24 hours ago
Taguig, National Capital Region, Philippines AIRR Labs Full time ₱400,000 - ₱600,000 per yearTheCustomer & Store Experience Store Associatewill support and optimize our brands' online presence. Our Customer & Store Experience Associate will collate and update online assets, ensure implementation of campaigns. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and...
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Customer Experience Associate
6 days ago
Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Experience Associate
6 days ago
Taguig, National Capital Region, Philippines HelloConnect Full time ₱300,000 - ₱600,000 per yearAbout Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Experience Associate
2 days ago
Taguig, Philippines HelloConnect Inc. Full timeAbout Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Service Associate
3 days ago
Taguig, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱180,000 - ₱250,000 per yearCompany DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...
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Customer Service Associate
3 days ago
Taguig, National Capital Region, Philippines Bosch Full time ₱250,000 - ₱450,000 per yearCompany DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...
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Customer & Store Experience Associate
24 hours ago
Taguig, National Capital Region, Philippines AIRR Labs Inc. Full time ₱800,000 - ₱1,200,000 per yearExecute and manage perfect store on-line experience for assigned brands across various platforms.Work closely with internal stakeholders to ensure fit-for-use e-tail content and online assets to create high impact store experience.Support Digital Brand Manager in executing and managing perfect store on-line experience for assigned brands across various...
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Customer Support Associate
4 days ago
Taguig, Philippines Satellite Office Full timeCustomer Support and Reservations Associate As a Customer Support and Reservations Associate your primary role will be to assist guests in having a seamless and enjoyable off‑grid stay in nature. Key responsibilities will include: Manage guest bookings in our booking engine; Guesty Assist guests organising their escape to our Tiny Houses Respond to and...
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Customer Service Associate
23 hours ago
Taguig, National Capital Region, Philippines Sutherland Full time ₱150,000 - ₱250,000 per yearAs a Customer Service Associate, you will be the voice of our company, providing exceptional customer service to our clients in the wireless and mobile communications industry. This full-time position is based in our Taguig site, where you will play a crucial role in ensuring customer satisfaction and resolving inquiries effectively.What you'll be...
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Ecommerce Customer Success Associate
1 week ago
Taguig, Philippines Focus Global Inc Full timeGet AI-powered advice on this job and more exclusive features. As an Ecommerce Customer Success Associate, you will play a pivotal role in fostering strong and lasting relationships between our customers and Focus Global. Your primary focus will be delivering exceptional customer service to ensure our clients have a positive and rewarding experience....
