Customer & Store Experience Associate

7 days ago

Taguig, National Capital Region, Philippines AIRR Labs Full time ₱400,000 - ₱600,000 per year

The
Customer & Store Experience Store Associate
will support and optimize our brands' online presence. Our Customer & Store Experience Associate will collate and update online assets, ensure implementation of campaigns. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and encourage business growth through effective campaigns. You will also act as a liaison to provide product/services information to resolve any emerging problems that our customers might face. You will ensure customers will have delighting online store experience on all brand touchpoints. Ideal candidates for this role should be creative and innovative, multimedia savvy, well-organized, and must be excellent communicators. An exceptional Customer & Store Experience Associate should be comfortable in using analytics to drive highly effective digital campaigns, continuously enhance brand store and customer experience, and deliver online store objectives.

Responsibilities:

  • Execute and manage perfect store on-line experience for assigned brands across various platforms.
  • Work closely with internal stakeholders to ensure fit-for-use e-tail content and online assets to create high impact store experience.
  • Support Digital Brand Manager in executing and managing perfect store on-line experience for assigned brands across various ecommerce platforms, website, and social media accounts.
  • Ensure freshness of content across all online channels to ensure high customer engagement.
  • Manage and maintain consistent online brand experience across different platforms.
  • Analyze online customer behavior to ensure customer experience determines store design choices.
  • Supports Digital Brand Manager in assessing platform promo and campaign effectiveness to ensure continuous improvement.
  • Manage all consumer communication across ecommerce platform and social media.
  • Identify and assess customers' needs to achieve satisfaction and product conversion.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Responds promptly to customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Knows our products inside and out so that you can answer questions.
    • Communicates and coordinates with internal team as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Bachelor's degree, Fresh grads are preferred
  • Exceptional verbal and written communication skills
  • Ability to collect, track, and analyze multiple data sets
  • Attention to detail
  • With e-commerce internship experience is preferred

About the Company:

AIRR LABS is building lasting connections between brands and consumers in Southeast Asia. We provide a full suite of solutions that enable brands to bring their unique stories to life across the online customer journey.

  • Customer & Store Experience Associate

    7 days ago

    Taguig, National Capital Region, Philippines AIRR Labs Inc. Full time ₱800,000 - ₱1,200,000 per year

    Execute and manage perfect store on-line experience for assigned brands across various platforms.Work closely with internal stakeholders to ensure fit-for-use e-tail content and online assets to create high impact store experience.Support Digital Brand Manager in executing and managing perfect store on-line experience for assigned brands across various...

  • Bilingual English-Arabic Customer Service Representative

    7 days ago

    Taguig, National Capital Region, Philippines AMPED HQ PTY LTD Full time ₱200,000 - ₱300,000 per year

    Amped HQ is growing fastWe need the best of the best to come and contribute to our staff & clients.With unprecedented client and employee retention, Amped HQ is out to disrupt the industry in opportunities for both clients and employees. Bringing together the best talent, leadership & systems while fostering real relationships, personal & professional...

  • Customer Experience Associate

    2 days ago

    Taguig, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per year

    At Probe CX, we believe inamplifying human capabilities with technological excellence. In today's competitive world, we create the blueprints for exceptional customer experience (CX), blending cutting-edge technology with dedicated people, streamlined processes, and insightful data. We provide organizations with complete end-to-end service for all their...

  • store supervisor

    7 days ago

    Taguig, National Capital Region, Philippines MKS WORKFORCE MANAGEMENT SERVICES INC Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking a highly motivated and experienced Store Supervisor to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Store Supervisor, you will play a crucial role in overseeing the day-to-day operations of our retail store located in Taguig City Metro Manila. This is a full-time position that offers opportunities for...

  • store associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Metallita Illuminazione Marketing Full time ₱150,000 - ₱250,000 per year

    Customer service: Greet customers, answer questions, and assist with product selection.Sales and transactions: Process purchases, handle returns and refunds, and inform customers about promotions and offers.Store maintenance: Restock shelves, organize merchandise, and ensure the store is clean and presentable.Product knowledge: Stay informed about products...

  • Customer Experience Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines HelloConnect Full time ₱300,000 - ₱600,000 per year

    About Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Customer Experience Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Store Associate

    5 days ago

    Taguig, National Capital Region, Philippines Viventis Search Asia Full time ₱180,000 - ₱300,000 per year

    The key objective of this position is to drive sales by promoting the company's products and ensuring customer satisfaction.Demonstrates good product knowledge by discussing the features and benefits of various products, as well as explaining the use, operation, and care of merchandise to close sales.Participates in arranging the window display to promote...

  • Seasonal Store Partner

    7 days ago

    Taguig, National Capital Region, Philippines One Outsource Retail ServicesOne Tech Full time ₱240,000 per year

    Apply now: Join Our Team as a Seasonal Sales Associate Be part of a global fashion leader at our store.Qualifications:At least a High School/ SHS graduate/ College graduatePrior experience as a sales associate (cashiering, stock handling, fitting room support, alterations, floor tidying, etc.) is a plus, but not requiredPreferably with at least 6 months of...

  • Store Sales Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Levi Strauss Full time ₱300,000 - ₱450,000 per year

    As a Sales Stylist/ Senior Sales Stylist at Levi Strauss & Co., you will have the opportunity to work in an environment where change and ideas are celebrated. The Sales Stylist will focus on providing the ultimate, personalized experience to all consumers. He/She will strive to improve and enable all aspects of the consumer experience in-store & leverages...