Customer Care Specialist
1 week ago
About the job Customer Care Specialist - UK (Manila) About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements. HelloFresh HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success. About the job Customer Care Specialist Our Customer Care Representatives - Manila is responsible for delivering a high level of courteous and efficient customer service in response to customer inquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team Leaders and Trainers. Being the first point of contact for our customers. Providing general support and building engaging relationships on every customer call or interaction. Actively offer all HelloFresh products and benefits to our customers on all interactions in line with current demands. Investigating and resolving customer complaints and feedback. Work towards the Customer Care team KPIs and targets set by the management team. Report and document any kinds of issues to the responsible departments. Actively suggest ways to improve internal procedures and processes. Make every effort to support and positively reflect the HelloFresh brand to others Being an expert regarding company policies, tools, and systems Qualifications: At least 6 months to 1 year Customer Service in BPO set-up. At least High School Graduate (old curriculum). #J-18808-Ljbffr
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Customer Care Specialist
1 week ago
Quezon City, Philippines UnifyCX Full timeUnifyCX Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Care Specialist role at UnifyCX UnifyCX Quezon City, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Specialist role at UnifyCX Get AI-powered advice on this job and...
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Specialist Customer Care
2 weeks ago
Quezon City, National Capital Region, Philippines Western Union Full time ₱900,000 - ₱1,200,000 per yearSenior Specialist, Customer Care – Quezon City, PhilippinesAre you looking for a customer service role that lets you learn new skills in a supportive environment? Are you interested in growing your career with a worldwide financial-services leader that is reaching customers and receivers around the globe? Then it's time to join Western Union as a Senior...
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Customer Care Specialist
2 weeks ago
Cebu City, Philippines Clinica Prime Cebu, Incorporated Full timeCustomer Care Specialist (Patient Care & Support) CPCI - Clinica Oakridge 2F Oakridge IT Center 1, 880 A.S. Fortuna Street, Banilad, Mandaue City, Cebu About the Role We are hiring a Customer Care Specialist to join our growing clinic team! You’ll be the first point of contact for patients—providing excellent service, assisting with appointments, and...
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Customer Care Specialist
3 days ago
Makati City, National Capital Region, Philippines rainx Global Full time ₱250,000 - ₱500,000 per yearCompany Descriptionrainx is a global technology company partnering with network operators to maximize the potential of 5G. With the 101 range of 5G smart routers and theStation managed services, rainx provides an end-to-end, integrated ecosystem. This ecosystem allows MNOs & MVNOs to manage customer experiences, gain deep network insights, grow ROI, and open...
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Sr. Specialist, Customer Care
3 weeks ago
Quezon City, Philippines Western Union Full timeSr. Specialist, Customer Care page is loaded## Sr. Specialist, Customer Carelocations: PHL - Quezon Citytime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: October 15, 2025 (6 days left to apply)job requisition id: JR **Senior Specialist, Customer Care – Quezon City, Philippines****Western Union powers your pursuit**This position...
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Customer Care Specialist
3 weeks ago
Cebu City, Philippines Metacom Careers Full timeJoin our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...
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Customer Care Associate
2 weeks ago
Quezon, Philippines NTT DATA Full timeOverview As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...
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Customer Care Specialist
2 weeks ago
Cebu City, Philippines Dynata Full timeCustomer Care Specialist Dynata Cebu, Central Visayas, Philippines We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting...
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Customer Care Specialist
3 days ago
Paranaque City, Calabarzon, Philippines Customer Frontline Solutions, Inc Full time ₱150,000 - ₱250,000 per yearJob Description:Acknowledge and email response to clientPhone call (Incoming and Outgoing)Assist walk-in clients - Residents and VisitorsProvide basic information to basic queries related to the project assignment (e.g. available amenities, house rules)Encoding and monitoring customer concernsReceive parcel deliveryIdentify and screen guests by coordinating...
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BPO Customer Care Associate
3 weeks ago
Quezon City, Philippines NTT DATA North America Full timeOverview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and/or...
