
Quality Assurance Assistant Manager
17 hours ago
Qa Assistant Manager jobs in the Philippines
2,435 Qa Assistant Manager jobs in the Philippines Quality Assurance Assistant ManagerPosted today
Job DescriptionPosition: Quality Assurance Assistant Manager
Account: Disability Claims
Required Headcount: 1
Location: Taguig
Work Set-up: ONSITE (Willing to work onsite in Taguig)
Salary: 65K- negotiable depending on experience
Start Date: ASAP
Sutherland is seeking an attentive and goal-oriented person to join us as a Associate Manager – Reporting / Reports Analyst Supervisor. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you We are looking for a Reports Analyst. Candidates should be analytical and excellent communicators with quantitative skills.
QUALIFICATIONS:
Our most successful candidates will have:
Experience in healthcare specifically in Disability Claims.
Bachelor's degree in business administration, Quality Management, or related field
Minimum of 3-5 years of experience in quality assurance, preferably in a call center or customer service environment
Proficiency in MS Office applications and quality management software
Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends
Excellent verbal and written communication skills, with the ability to provide constructive feedback and coach team members
In-depth knowledge of call center operations, performance metrics, and quality standards
Experience in developing and implementing process improvements
Understanding of regulatory compliance requirements in customer service
Demonstrated leadership skills and ability to work collaboratively in a team environment
Ability to multitask and work efficiently in a fast-paced, dynamic environment
Strong attention to detail and commitment to maintaining high-quality standards
Certifications such as Six Sigma or those focused on quality management are highly advantageous
Experience with data analysis tools and reporting software is a plus
KEY RESPONSIBILITIES:
Performance Analysis and Quality Assurance:
Analyze customer interaction data to identify trends and areas for improvement.
Ensure agents adhere to company policies, procedures, and regulatory guidelines.
Feedback and Coaching:
Provide constructive feedback and coaching to agents to enhance their skills and customer service techniques.
Develop training materials and support training programs to improve agent performance.
Reporting and Process Improvement:
Document quality issues and performance metrics for management review.
Identify and implement process improvements to enhance efficiency and customer satisfaction.
Work closely with supervisors, trainers, and other stakeholders to address quality issues and implement improvements.
Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Attention to detail and knowledge of call center quality metrics
Proficiency in call center technology and quality management software
BPO experience is mandatory
Reject former Sutherland emlpoyee
This advertiser has chosen not to accept applicants from your region.
Posted today
Job DescriptionHIRING: Quality Assurance Assistant Manager
Company Profile: Manufacturing company specializing in high-precision metal products for industrial applications.
Company Industry: Manufacturing / Industrial Hardware
Work Location: Lima Batangas
Work Schedule: Full-time (Dayshift)
Work Set Up: On-site
Salary: Php 50,000- Php 70,000 gross (Open Negotiable)
- Government Mandated Benefits
- Insurance
- 13th Month Pay
- SL and VL
- Full time employment
*
Job Requirements:
- Graduate of BS Industrial Engineering, Mechanical Engineering, or related field
- 2–5 years of experience in Quality Assurance within a manufacturing setting
- Strong knowledge of manufacturing processes, QA methodologies, and process improvement
- Excellent communication, leadership, and analytical skills
- Proficient in conducting process validations, capability studies, and problem-solving
Job Responsibilities:
- Analyze and optimize new product manufacturing processes
- Lead and implement process improvement strategies
- Conduct process validations and PFMEA
- Collaborate with cross-functional teams for continuous improvement
- Ensure compliance with industry standards, regulations, and company QA policies
RECRUITMENT PROCESS: (ONSITE)
- Hr Interview
- Technical Assessment
- Job Offer
THIS IS FOR DIRECT HIRING~
Job Types: Full-time, Permanent
- Company events
- Health insurance
- Paid training
- Promotion to permanent employee
Taguig, National Capital Region ₱ Y BIITECH, LLC
Posted today
Job DescriptionSalary: ₱65K (negotiable based on experience)
Start Date: Immediate
About the Role
We are seeking a Quality Assurance Assistant Manager to oversee and improve QA processes for a BPO setting. The ideal candidate has healthcare industry experience, strong people management skills, and deep understanding of QA frameworks.
Key Responsibilities
Lead the QA team and manage quality audits and assessments.
Monitor compliance with QA standards and KPIs.
Identify critical vs. non-critical errors in transactions.
Prepare and present QA reports for stakeholders.
Conduct trend and root cause analysis for continuous improvement.
Apply statistical tools and risk analysis to enhance QA processes.
Qualifications
3–5 years of experience in Quality Assurance, preferably in a BPO.
Experience in healthcare (preferably disability claims) is an advantage.
Knowledge of QA metrics, thresholds, and error categorization.
Strong reporting skills and knowledge of statistical tools.
Proficiency in MS Office (Word, Excel, PowerPoint).
Willing to work onsite in Taguig.
Job Type: Full-time
Process Improvement Analyst₱44000 - ₱60000 Y Cambridge University Press & Assessment
Posted today
Job DescriptionPhp 44,000 to Php 60,000
- Location:
Manila
- Country:
Philippines
- Business Unit:
Education
- Vacancy Type:
Permanent
- Closing Date:
19 October 2025
- Salary:
Php 44,000 to Php 60,000
- Location:
Manila
- Country:
Philippines
- Business Unit:
Education
- Vacancy Type:
Permanent
- Closing Date:
19 October 2025
Meet the recruiterHannah Heradura
Process Improvement Analyst
Internal
Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.
Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours
Employment type: Permanent
Location: Makati City, Metro Manila
Pay range: Php 44,000 to 60,000
Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.
We're looking for someone with a talent for process and system improvement and automation to join the International Education Digital Production team. The ideal candidate will help us transform our internal processes so that we can work more effectively to deliver world class educational resources to our customers.
Why Cambridge?
Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.
Joining Cambridge's second-largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.
What can you get from Cambridge?
At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.
The organization offers a wide range of benefits and opportunities including:
- Regular Employment on Day 1
- HMO Coverage and Life Insurance on Day 1
- Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
- Vesting/Retirement package
- Opportunities for career growth and development
- Access to well-being programs
- Flexible schedule, hybrid work arrangement and work-life balance
- Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures
What will you do as a Publishing Systems and Process Analyst?
Reporting to the Head of Global Publishing Systems, your accountabilities will include:
- Building positive relationships with people in International Education Operations and in Technology, learning about how we work
- Continually analysing our current ways of working and the systems we use, and making recommendations for improvement
- Researching, designing, and implementing your recommended solutions, in collaboration with our colleagues in Technology
- Representing the needs of the department on other technology projects as a key subject-matter expert, making sure the systems we use are as effective as they can be
What makes you the ideal candidate for this role?
An ideal candidate has the following qualities:
Essential:
- Understanding of business analysis and process improvement techniques
- Understanding of different types of automation (e.g. fixed, programmable, flexible, integrated) & associated tools (e.g. code, software, platforms)
- Experience of analysing complex processes and systems, with the ability to identify problems and suggest solutions
- Excellent communication skills, with the ability to work with both technical teams and stakeholders of varying levels of digital literacy to translate requirements and expectations
- A positive attitude towards embracing change and uncertainty while supporting stakeholders through said change in processes and systems
Desirable:
- Presentation and influencing skills, including to senior stakeholders
- Ability to understand how best to deliver value and drive growth and profitability
This role requires excellent written and verbal communication skills. As part of the selection process, you will be given interview questions ahead of time, so that you can prepare thoughtful answers that demonstrate your skills. These will be sent via email so, check your inbox/spam for this.
Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.
Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.
Process Improvement AnalystPosted today
Job DescriptionAscendion Philippines is
Ascendion Philippines is
hiringfor Process Improvement Analyst (Greenbelt Certified)
Position: Process Improvement Analyst (Greenbelt Certified)
Set up: Hybrid ( Monday-Friday Only)
Work Location: Taguig, City Philippines
For interested candidates, you may send your resume to
or message your NAME/NUMBER/EMAIL ADDRESS to
Qualifications
Greenbelt Certified
Can start ASAP
Business Process Improvement and Business Process skills
Strong Analytical Skills and Business Analysis experience
Strong skills in Business Process Improvement and Business Process analysis
Excellent Analytical Skills and Business Analysis experience
Effective Communication skills, both written and verbal
Ability to work independently and in a team environment
Proficiency in using process improvement tools and software
Bachelor's degree in Business Administration, Management, or a related field
Experience in a similar role within the technology or consulting industry is a plus
#J-18808-Ljbffr-
Assistant Manager- Quality Assurance
1 week ago
, Metro Manila, Philippines Buscojobs Full timeAssistant Manager Quality Assurance — Ta... Mandaluyong, National Capital Region Accenture Posted today Job Description Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world! Duties and Responsibilities : Facilitate process improvement and assist business...
-
Quality Assurance Manager
1 week ago
, Metro Manila, Philippines Buscojobs Full timeQuality Assurance Manager jobs in Mandaluyong, Philippines. Explore exciting Quality Assurance Manager roles where your expertise can make a real impact. These management positions are crucial for maintaining high standards across industries including manufacturing, technology, and services. Responsibilities typically involve overseeing quality control...
-
Quality Assurance Assistant Manager
19 hours ago
, Laguna, Philippines Jollibee Group Full timeResponsibilities The Assistant Quality Assurance Manager is responsible for leading, directing, and managing the Quality Assurance operations to support the objectives of providing products that consistently meet standards and specifications for quality and safety. Assists the Quality Assurance Manager in designing, planning, and implementing overall...
-
Quality Assurance
2 weeks ago
, Metro Manila, Philippines Alfamart Trading Philippines Inc. Full timeJoining Alfamart means becoming part of a dynamic organization, which is key to career success. As the first and only Super Minimart in the Philippines, Alfamart is dedicated to serving local Filipino neighborhoods and communities. By joining the fastest-growing retail chain in the country, you become part of a team that is making a real difference. You'll...
-
Officer, Quality Assurance
18 hours ago
, Metro Manila, Philippines Buscojobs Full timeOfficer Quality Assurance (Philippines) Quality Assurance Officer (Ref. ADEP QSM 1.4.4) General responsibilities and functions include supporting Quality Assurance Inspectors (QAI) in maintaining an effective and efficient administrative system for QAD, ensuring documentation integrity, and contributing to continuous improvement of the Quality System Manual....
-
Quality Assurance Officer
20 hours ago
, Metro Manila, Philippines Buscojobs Full timeQuality Assurance Officer Makati City, National Capital Region ₱ - ₱ Y Xceptional International Services and Safety Corporation (XISCO) Posted 1 day ago Job Description The Quality Assurance Officer is responsible for ensuring that all facilities management operations, services, and processes comply with organizational standards, client requirements,...
-
Quality Assurance/Quality Control
18 hours ago
, Metro Manila, Philippines Buscojobs Full timeQuality Assurance Quality Control jobs in Navotas Navotas, National Capital Region ₱ - ₱ Y Columbia International Food Products Inc Posted 1 day ago Quality Assurance/Quality Control Navotas, National Capital Region ₱18000 - ₱23000 Y Columbia International Food Products Inc Posted today Job Description Job Qualifications; Candidate must possess...
-
Quality Assurance Associate
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Quality Assurance Associate jobs in Manila. Associate Professional, Service Quality Assurance Taguig, National Capital Region Ingram Micro Posted today Job Description Description Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in...
-
Quality Assurance Assistant
18 hours ago
, Metro Manila, Philippines Buscojobs Full timeSKILLS AND QUALIFICATIONS Responsibilities Identify and prevent issues before they occur Prioritize tasks and complete them in a timely manner Ability to work under pressure Good communication skills to help resolve issues and answer questions Qualifications Bachelor's Degree in Food Technology, Biology, or any related science course Fresh graduates are...
-
Quality Assurance Specialist
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeQuality Assurance Specialist (Manila) Malabon, National Capital Region Lamborg Corp. Posted today Job Viewed Tap Again To Close Job Description We are a garment manufacturing company. We have been in the business for more than 10 years. We supply shirts to the top local brands in the country. We believe that our employees are our partners in all our...