Quality Assurance Manager

Quality Assurance Manager (BPO) – Taguig

• Quality Assurance Manager Bpo jobs in Taguig

Posted 1 day ago

Job Description

• Develop and implement quality management systems aligned with industry standards.
• Monitor and analyze quality performance metrics.
• Conduct internal audits and ensure compliance with procedures.
• Facilitate training sessions on quality protocols for staff.
• Collaborate with teams to identify areas for improvement.
• Prepare reports for management on quality issues and progress.

Job Qualifications

Educational Qualifications: Bachelor\'s degree in a relevant field is required.

• Experience Level: 1-3 years of experience in quality management or related roles preferred.
• Skills and Competencies: Proficiency in MS Office, data analysis, data entry, strong analytical and organizational skills, and excellent written communication.

With ISO Training or Background

• Responsibilities and Duties: Ensure compliance with quality standards, assist in data management, and support quality initiatives.
• Working Conditions: Office environment with a standard work schedule; may involve occasional overtime.

Qualities and Traits: Detail-oriented, proactive, and capable of working collaboratively in teams.

Job Type: Full-time

• Additional leave
• Opportunities for promotion
• Promotion to permanent employee

Quality Management Representative

Ayala Alabang, National Capital Region

Salary: ₱ - ₱

Company: Food Safety and Hygiene Academy of the Philippines Inc

Posted 1 day ago

Job Description

About Us

Food Safety & Hygiene Academy of the Philippines (FoodSHAP) is the leading educational institution in the Philippines dedicated to developing world-class Food Safety Qualification Programs for food handlers. Since 2015, we have certified over 10,000 professionals worldwide.

Our Mission

As a social enterprise, FoodSHAP raises awareness on food safety and builds a strong food safety culture with programs to benefit food handlers, businesses, and communities nationwide.

Role Overview

We are looking for a Quality Management Representative to join our team. This role helps uphold high standards of quality and compliance across our training and inspection operations. You will assist the Technical Manager in ensuring practices align with policies, procedures, and Quality Manual standards.

Key Responsibilities

• Ensure consistent application of quality standards by monitoring the activities of the Inspection Body.
• Assist in implementing the Quality Manual, policies, and procedures within required timelines.
• Investigate quality issues, identify root causes, and develop CAPA to prevent recurrence.
• Support corrective action, preventive action, and management review procedures.
• Maintain accreditation status and compliance with accrediting bodies (e.g., ISO 17020:2012).
• Ensure forms, reports, and documents are current and authorized.
• Review and validate reports and records for accuracy and completeness.
• Monitor equipment and facilities used in inspection activities for compliance.
• Conduct internal audits of the inspection program and related processes.
• Act as Officer-in-Charge in absence of the Technical Manager and Lead Inspector.
• Submit monthly quality and compliance reports to the Technical Manager.
• Perform other tasks to support quality management and operational excellence.

What We Look For

• Strong background in quality management, process improvement, or compliance management
• Bachelor\'s Degree in Food Technology, Microbiology, Business Administration, Industrial Engineering, Quality Management, or related fields
• Excellent organizational and analytical skills with keen attention to detail
• Familiarity with ISO standards, quality management frameworks, and process documentation practices
• Proficiency in Microsoft Office and document management systems
• Strong communication and interpersonal skills
• Experience in food safety, training, certification, or education industry is an advantage
• Ability to work independently and drive continuous improvement

Be part of a dynamic team that elevates food safety standards nationwide. If you are passionate about improving processes and maintaining excellence, we\'d love to hear from you.

Apply now by sending your resume to

Job Type: Full-time

Quality Management Supervisor

Posted today

Job Description

• As a Quality Management Supervisor, you will design, implement, and improve quality workflows across functions.
• Collaborate with cross-functional teams to identify inefficiencies and develop standardized solutions.
• Develop SOPs and ensure their consistent implementation across branches.

Quality Standards and Compliance

• Maintain quality control standards aligned with regulations, internal policies, and brand values.
• Monitor compliance with food safety, sanitation, and internal benchmarks.
• Conduct internal audits and process reviews to identify gaps and CAPA.

Documentation and Reporting

• Create QA documentation, including checklists, audit reports, SOP manuals, and training materials.
• Analyze data from audits to identify trends and insights.
• Provide regular QA performance reports to leadership.

Cross Functional Coordination

• Work with branch support teams to address pain points and drive improvements.
• Stay updated on best practices and emerging QA technologies.
• Champion a culture of quality and accountability.

Perform other tasks as assigned by management.

Quality Management Representative

Pasig City, National Capital Region

Salary: ₱ - ₱

Company: Western Shipping Southeast Asia, Inc.

Posted 1 day ago

Job Description

• Ensure full compliance with ISO 9001, ISM Code, MARPOL, SOLAS, and other maritime regulations.
• Serve as primary liaison with external auditors, classification societies, port state control, and flag state authorities for QMS-related matters.
• Develop, implement, and maintain QMS documentation including manuals, procedures, and forms for maritime operations.
• Coordinate internal audits and inspections on vessels and shore facilities; track non-conformities and ensure CAPA.
• Support Safety Management System (SMS) integration with QMS requirements.
• Organize and lead management reviews, analyze KPIs, and report to senior leadership.
• Promote a culture of quality across shipboard and shore teams.
• Assist in investigating customer complaints, incidents, and non-compliance cases.
• Ensure training and awareness of quality standards for all personnel.

Job Types: Full-time, Permanent

• Company Christmas gift
• Company events
• Flextime
• Health insurance
• Life insurance
• Staff meals provided

Education:

• Bachelor\'s (Required)

Quality Management Officer

Posted today

Job Description

I. Job Summary

The Quality Management Officer ensures that the company\'s system processes and the goods and services that result from it comply with current food safety and quality standards, regulatory requirements, and organizational requirements. Reports to the IQA Supervisor and assists in internal audit programs.

• Graduate of Bachelor of Science in Food Technology, Chemistry, Biology, Microbiology or Chemical Engineering
• Experience in a Food Manufacturing facility preferred (Quality Assurance/Control, Lab, R&D, Production Officer)
• Training: GMP, cGMP, GWP, SSOPs, HACCP
• Good oral and written communication skills

Quality Management Representative

Mandaluyong, National Capital Region

Salary: ₱ - ₱

Company: Allied Care Experts (ACE) Medical Center - Mandaluyong Inc.

Posted today

Job Description

I. Duties and Responsibilities:

• Prepare and maintain all DOH documentation requirements.
• Ensure DOH-BHFS regulatory compliance.
• Collect and analyze data for Quality Objectives.
• Verify CAPA and manage internal audits and management reviews.
• Coordinate documentation and policies; support ISO and accreditation needs.
• Maintain DOH-related records and ensure timely audits.

Qualifications

• Minimum 1-2 years of document control or management experience.
• Bachelor\'s degree required; legal or contract management experience preferred.

SAP Quality Management

Ortigas, Pasig City ( onsite)

Posted today

Job Description

• Act as a functional SAP QM consultant; identify gaps and propose/implement solutions.
• Translate requirements into functional specs; produce configuration manuals.
• Develop test strategies and support deployment; resolve defects.

Qualifications

• Bachelor\'s in IT or related field
• 5-10 years in SAP QM; at least 1 end-to-end implementation
• Willing to work onsite in Ortigas, Pasig City

Experience: SAP QM: 5 years (Preferred)

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