Product Trainer
4 weeks ago
About the role
We are seeking a passionate and experienced Product Trainer to join our team at DCD Foods Franchising OPC' in Angeles City, Pampanga. In this full-time role, you will be responsible for training and educating our franchise owners and their staff on the effective use and promotion of our food products. Your expertise will play a crucial part in ensuring the successful implementation of our product strategies across our franchised locations.
What you'll be doing
Develop and deliver comprehensive training programs for franchise owners and their employees on the features, benefits, and proper usage of our food products
Organise and facilitate hands-on training sessions, workshops, and demonstrations to enhance the product knowledge of franchise staff
Provide ongoing support and guidance to franchise locations to ensure consistent application of product best practices
Collaborate with the product development team to incorporate feedback from franchise locations into product improvements and new product introductions
Monitor product performance and identify opportunities for further training or support to drive sales and customer satisfaction
Maintain detailed training records and provide regular progress reports to the marketing and operations teams
What we're looking for
Minimum of 1-3 years' experience in a product training or customer education role, preferably within the food and beverage industry
Excellent communication and presentation skills, with the ability to effectively train and engage both individuals and groups
Strong problem-solving and analytical skills to identify training needs and develop tailored solutions
Hands-on experience with food preparation and a deep understanding of product features and functionality
Proficient in using training materials, visual aids, and other educational resources
Ability to work independently and as part of a team to achieve shared goals
Passion for the food and beverage industry and a commitment to delivering exceptional customer service
What we offer
Competitive salary and performance-based bonuses
Comprehensive healthcare and insurance benefits
Opportunities for professional development and career advancement
Collaborative and supportive work environment
Discounts on our delicious food products
About us
DCD Foods Franchising OPC' is a leading provider of high-quality food products and franchising services. With a strong focus on innovation and customer satisfaction, we are committed to empowering our franchise partners to succeed in the competitive food industry. Join our growing team and be a part of our exciting journey as we continue to expand our reach and impact.
Apply now to become our next Product Trainer
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