Technical Support Engineer

21 hours ago


Ilocos Norte Philippines Buscojobs Full time

Customer Service Representative

Location: Clark, Pampanga

Job Description:

  • Handle customer inquiries via phone, email, or chat in a professional manner
  • Provide accurate information about products and services and resolve issues efficiently
  • Maintain customer records with up-to-date details of interactions
  • Work collaboratively with team members to ensure a seamless customer experience
  • Engage customers to ensure their satisfaction

Responsibilities:

  • Respond to customer inquiries through phone, email, or chat
  • Resolve concerns with patience and empathy
  • Process orders, handle returns, and assist with service-related needs
  • Keep accurate customer records and perform necessary follow-ups
  • Support ongoing training to stay informed about product and service updates

Qualifications:

  • Excellent verbal and written communication skills in English
  • Positive attitude and willingness to learn
  • Computer literate with ability to navigate multiple systems
  • Open to onsite work in Clark, Pampanga
  • Willing to work shifting schedules
  • Open to all educational backgrounds; BPO experience is a plus but not required

What We Offer:

  • Competitive salary (varies by posting)
  • HMO coverage and government-mandated benefits
  • Paid training and career development opportunities
  • Night differential and incentive opportunities

How to Apply:

Apply via our virtual hiring process or contact our recruitment team for more details. Apply now to start your career with us.

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