
Technical Support Engineer
21 hours ago
Customer Service Representative
Location: Clark, Pampanga
Job Description:
- Handle customer inquiries via phone, email, or chat in a professional manner
- Provide accurate information about products and services and resolve issues efficiently
- Maintain customer records with up-to-date details of interactions
- Work collaboratively with team members to ensure a seamless customer experience
- Engage customers to ensure their satisfaction
Responsibilities:
- Respond to customer inquiries through phone, email, or chat
- Resolve concerns with patience and empathy
- Process orders, handle returns, and assist with service-related needs
- Keep accurate customer records and perform necessary follow-ups
- Support ongoing training to stay informed about product and service updates
Qualifications:
- Excellent verbal and written communication skills in English
- Positive attitude and willingness to learn
- Computer literate with ability to navigate multiple systems
- Open to onsite work in Clark, Pampanga
- Willing to work shifting schedules
- Open to all educational backgrounds; BPO experience is a plus but not required
What We Offer:
- Competitive salary (varies by posting)
- HMO coverage and government-mandated benefits
- Paid training and career development opportunities
- Night differential and incentive opportunities
How to Apply:
Apply via our virtual hiring process or contact our recruitment team for more details. Apply now to start your career with us.
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