Technical Support

18 hours ago


Ilocos Norte Philippines Buscojobs Full time

Responsibilities

  • Provide first-line technical support to staff via phone, email, or in person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Install, configure, and maintain computer systems, software, printers, and other IT equipment.
  • Manage user accounts and permissions (e.g., Active Directory, Office 365).
  • Monitor and maintain computer systems and networks to ensure high availability.
  • Escalate complex issues to higher-level IT team member when necessary.
  • Maintain accurate documentation of issues and solutions using a ticketing system.
  • Assist with IT asset inventory and hardware lifecycle management.
  • Support IT projects such as software rollouts, upgrades, and system migrations.
  • Provide training and support to end-users on IT tools and applications.
Qualifications
  • Bachelor of Science Degree in IT or equivalent
  • Minimum of one year experience
Work Setup

Full On-Site, Island-based (SICOGON)

Work Schedule

Monday to Friday 8AM – 5:00PM (subject to change based on operational needs)

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