Training Lead

4 weeks ago

Taguig, Philippines Conifer Health Solutions Full time

Join to apply for the Training Lead role at Conifer Health Solutions

Designs, implements, and manages comprehensive training programs to enhance employee performance and support organizational goals. Conducts training needs assessments, develops engaging training materials, and measures program effectiveness to ensure continuous improvement. Leads and mentors a team of trainers, providing coaching and professional development to drive team success.

Description of Responsibilities:
  • Creates and delivers training programs - Develops and facilitates general, standardized, and customized training sessions for all employees, including new hire onboarding, refresher courses, and just-in-time training for minor process enhancements.
  • Leads and mentors the training team - Oversees a team of trainers, providing coaching, guidance, and professional development to drive team performance and ensure consistent delivery of training standards.
  • Maintains documentation - Keeps accurate records, reports, and other documentation related to training activities and program effectiveness.
  • Represents the Training team - Acts as the Training team’s representative at site meetings, routine leadership discussions, and other organizational gatherings.
  • Collaborates and consults with stakeholders - Partners with operations management to identify training needs, develop strategies, and coordinate enhancements, including proactively identifying potential issues and opportunities for improvement.
  • Performs additional duties - Handles other training-related tasks and responsibilities as assigned to support overall team and organizational objectives.
Required:
  • Experience in coaching and mentoring to support long-term employee growth, development, and performance improvement.
  • Exceptional written and verbal English communication skills, with a minimum C1 rating on language assessment
  • Skill in training and instructional design role, ideally in fast paced operational environment
  • Strong communication and presentation skills
  • Superior communication and stakeholder management skills
  • Have high attention to details and can ensure consistency and clarity
Working Conditions:
  • Amenable to work in BGC, Taguig
  • Willing to work in a night shift schedule
Company Benefits
  • HMO with FREE 2 dependents
  • Annual Performance Bonus
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Health Care Provider and Training
  • Industries
  • Hospitals and Health Care
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