Flight Operations Technical Support And

Flight Operations Technical Support

Location: Makati, National Capital Region

Company: Asia Systems Group, Inc.

Posted: today

Job Description

Job responsibilities

• handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs
• acts as data protection officer for the company - in charge of data secrurity
• monitor server logs and firewall logs
• monitor cctv cameras
• prepares inventory of assets, IT alerts/reports, monitoring logs
• prepares status reports on activities
• other technical activities

Job requirements

• graduate of 4 year computer science course
• at least 2 years experience in IT technical support role
• knowledgeable in both hardware and software troubleshooting

Salary: Php13,000.00 - Php15,000.00 per month

Benefits: Health insurance

Schedule: 8 hour shift, Day shift

Supplemental Pay: 13th month salary

COVID-19 considerations: protocols on having acrylic dividers in tables, alcohol, air purifier in the office.

Ability to commute/relocate: Makati City: Reliably commute or planning to relocate before starting work (required)

License/Certification: microsoft certification (preferred)

Technical Support Specialist

Location: Makati, National Capital Region

Company: Asia Systems Group, Inc.

Posted: today

Job Description

Job responsibilities

• handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs
• acts as data protection officer for the company - in charge of data secrurity
• monitor server logs and firewall logs
• monitor cctv cameras
• prepares inventory of assets, IT alerts/reports, monitoring logs
• prepares status reports on activities
• other technical activities

Job requirements

• graduate of 4 year computer science course
• at least 2 years experience in IT technical support role
• knowledgeable in both hardware and software troubleshooting

Salary: Php13,000.00 - Php15,000.00 per month

Benefits: Health insurance

Schedule: 8 hour shift, Day shift

Supplemental Pay: 13th month salary

COVID-19 considerations: protocols on having acrylic dividers in tables, alcohol, air purifier in the office.

Ability to commute/relocate: Makati City: Reliably commute or planning to relocate before starting work (required)

License/Certification: microsoft certification (preferred)

IT Technical Support

Location: Makati

Job Description

• Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes. Manage service request, software installation, new computer setups, upgrades, etc.

Qualifications

• Must have at least 1y experience in IT Support
• Open for Project based employment (1yr renewable contract)
• Willing to work in Makati, Mon to Friday 7AM to 4PM
• Willing to render OT during weekend/restday if needed

Job Type: Fixed term, Contract length: 12 months

Schedule: 8 hour shift

Education: Bachelor's (preferred)

Experience: IT Support: 1 year (preferred)

Technical Support Manager

Posted 334 days ago

Job Description: Permanent

JOB SUMMARY: A Service Supervisor is generally assigned for the upkeep of the company's assets deployed in different areas across the country via on-site and remote implementations. This person must be analytical and sufficiently trained in every aspect of the job. He/she is expected to deliver concise reports and outputs.

ROLES AND RESPONSIBILITIES: Remote and on-site asset technical support, updating and documentation. Hardware and software installation and configurations. Periodical on-site asset maintenance. Assists in research and development of IT hardware requirements. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance, Completion, and Implementation). Oversee and manage the team.

Requirements: At least a graduate of any Computer, IT and any related courses. With experience in remote and on-site technical support, hardware and software installation and configurations. Must have at least 3 years of experience on scope of work. Worked as an IT/Computer technician from a reputable company. Must have no derogatory records. With 7 years minimum of experience. With team management experience. Willing to work onsite in Ortigas office. Willing to do field work if needed.

Ecosystem (Technical Support Representative)

Posted today

Job Description

• The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team as it continuously shifts from solution architecture to customer advocacy, for our clients to drive adoption and utilization of cloud services. Our goal is to build our Ecosystem relationships with key Cloud technology partners (including Microsoft, Google, Amazon) to provide resale revenue opportunities for our Ecosystem Clients across Market Units.
• Primary responsibilities include: Help provide resolution of both internal and customer-related technical support cases. Proactively stay up to date with all the latest technologies regarding Google and G-Suite products and help disseminate this knowledge to the other support team members. Recognize and escalate difficult technical/business issues within the Sales and Customer Support Teams. Work with support and/or product development personnel to troubleshoot technical product issues. Create Knowledge Base Articles / Technical Notes. File enhancement requests and work with product management / product marketing to understand requested product enhancements. Support global Ecosystem Sales Directors (ESDs) and Ecosystem Sales Enablement (ESEs) on Google Workspace add-on transactions. Support ESEs on tracking resale orders in North America, Asia Pacific, and Europe.

Qualifications: Bachelor’s degree (Preferably IT-related). Open to college undergraduates with relevant experience. Must have 1 year of experience in technical support. Knowledge of Windows operating system architecture and security is a plus. Location: Temporary Work from home/Hybrid Set-up to Boni, Mandaluyong. Work Schedule: Flexible Shift, must be flexible with work hours according to business needs.

Technical Support Representative (Tsr)

Location: Taguig/Bonifacio Global City (BGC), Philippines

Job Description

URGENT #HIRING for IT Service Desk and Technical Support Representative

Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. The role includes providing expert advice and information to potential customers regarding products and services, and driving profitability and sales through excellent customer service.

Location: BGC, Taguig

Perks: HMO up to 400K effective on Day 1 (and higher); Medicine reimbursement; On-site and various benefits listed below.

Qualifications: 24+ months of Technical Service Experience or ITSD Experience. College Graduate for TSR only. Able to work onsite. Salary: Php35,000.00 - Php40,000.00 per month. Benefits include flexible schedule, health insurance, paid training, promotions, transportation, etc.

Schedule: 8 hour shift, various shifts including evenings, night, weekends; Overtime; Rotational shifts.

COVID-19 considerations: All processes were done virtually; no assessments conducted. Note: onsite work expectation.

Education: Bachelor's (preferred). Experience: Technical support: 1 year (preferred). Language: English (preferred).

Technical Support Representative (Tsr)

Location: Various (Ayala Makati preferred)

Job Description

Technical Support Representative will provide technical assistance and answers to users questions, troubleshooting problems with computer hardware or software.

Expectations: Excellent problem-solving, teamwork, attention to detail, understanding of OS and software. Interpersonal skills for customer interaction.

Perks: Medical HMO Insurance up to 400K on day 1 for up to 3 dependents; Medicine reimbursement; Incentives.

Qualifications: College graduate with 1 year IT Experience in BPO. Alternatively, 2 years 5 months IT Experience for undergraduates. Excellent communication. Willing to work onsite. Salary: Php22,000.00 - Php35,000.00 per month. Benefits include Christmas gifts, events, flexible schedule, health insurance, opportunities for promotion, paid training, pay raises, etc.

Schedule: 8 hour shift, flexible shift, holidays, overtime, weekends. Various shift options including night and rotas.

Location: Taguig/Bonifacio Global City; commuting/relocation: preferred.

Education: Bachelor’s (preferred). Experience: Technical Support Representative: 2 years (preferred). IT Service Desk: 1 year (preferred). Language: English (preferred).

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