Executive, Desktop Support

18 hours ago


Metro Manila Philippines Buscojobs Full time

Overview

  • Location: Manila, Philippines
  • Department: ICT
  • Entity: Philippines AirAsia
  • Status: Full-time
Role

YOUR ROLE AS AN EXECUTIVE, DESKTOP SUPPORT

As an Executive, Desktop Support, you will be responsible for ensuring seamless IT support across the organization. You will provide frontline assistance to end-users, resolve desktop-related issues, and work closely with other support teams to maintain smooth IT operations. Your role is critical in enabling Allstars to work efficiently with reliable IT systems.

What you’ll champion
  • Support the smooth running of daily IT operations.
  • Provide IT operational support and guidance to users.
  • Ensure compliance with company policies and standard operating procedures.
  • Manage IT equipment storage and ensure proper arrangement and availability.
  • Execute deployment, setup, and configuration of desktops, laptops, and other IT assets.
  • Provide timely resolutions and / or workaround solutions to desktop operational requests.
  • Monitor assigned tickets, follow up, and ensure incidents / problems are resolved within SLA.
  • Record all delivered assets in the Goods Acceptance Form and submit to the Senior Desktop Support Executive.
  • Ensure tools and equipment are well-maintained and in good working condition.
  • Execute improvement plans related to desktop support and IT operations.
  • Travel or temporarily relocate as required to fulfill company operational needs.
Who you are
  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Proven experience in desktop support, IT service desk, or similar technical support role.
  • Strong troubleshooting and problem-solving skills for hardware and software issues.
  • Familiar with IT asset management, deployment, and maintenance processes.
  • Knowledge of IT service management (ITSM) systems and SLA compliance.
  • Effective communication and customer service skills for user support.
  • Ability to work independently and collaboratively with internal support teams.
  • Organized, proactive, and able to prioritize tasks in a fast-paced environment.
  • Willingness to travel and adapt to operational demands.
Where you’ll go

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO – these are some Dare To Dream stories of our Allstars. Based on your performance and contribution in this role, you’ll grow into becoming a Senior Executive, Desktop Support or IT Systems Specialist. In this role, you’ll lead IT support initiatives, manage larger-scale projects, and ensure continuous improvement of IT service delivery.

What you’ll enjoy
  • Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
  • Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
  • Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
  • Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
  • A unique Allstar culture like no other.
Our hiring process
  1. Application received
  2. Candidate screening
  3. Interview(s) and assessment(s)
  4. Background check and / or other assessments
  5. Offer and negotiation
Get to know Philippines AirAsia

Philippines AirAsia is part of the AirAsia Aviation Group, a subsidiary of Capital A. We connect Filipinos locally and internationally through world-class, low-cost flights, making travel accessible to everyone.

Get to know us

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the “Now Everyone Can Fly” airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A – a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.

We are all different – one talent to another – that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

#J-18808-Ljbffr
  • It Support Desktop

    17 hours ago


    , Metro Manila, Philippines Buscojobs Full time

    Posted today Help Desk Job Description We Are Hiring: Customer Care Support Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Life insurance Intern - Desktop Support Posted today Job Description We are looking for a motivated and...


  • Manila, National Capital Region, Philippines AirAsia Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionOVERVIEW:Location: Manila, PhilippinesDepartment: ICTEntity: Philippines AirAsiaStatus: Full-time JOB DESCRIPTION:YOUR ROLE AS AN EXECUTIVE, DESKTOP SUPPORT As an Executive, Desktop Support, you will be responsible for ensuring seamless IT support across the organization. You will provide frontline assistance to end-users, resolve...


  • , Metro Manila, Philippines TTEC Full time

    Overview TTEC National Capital Region, Philippines Join to apply for the Desktop Support Technician role at TTEC . Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Technician working onsite in Pasay City or Quezon City Philippines, you’ll be a part of bringing humanity to...


  • , Metro Manila, Philippines Buscojobs Full time

    Desktop Support Engineer (Makati) Location: Makati, Mon to Friday 7AM to 4PM. Open for project-based employment (1yr renewable contract). 8-hour shift. Fixed-term contract length: 12 months. Salary/Compensation: Not specified in this section. Job Description Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and...


  • , Metro Manila, Philippines Buscojobs Full time

    Desktop Support Technician – Taguig Taguig, National Capital Region ₱40000 - ₱60000 Y Bill Gosling Outsourcing - Philippines Posted today Job Viewed Tap Again To Close Job Description We are looking for a Desktop Support Technician to join our team. This is a challenging role that can positively impact many people across the world. This role will be...


  • , Metro Manila, Philippines Bill Gosling Outsourcing Full time

    Overview Be among the first applicants to join a team that’s passionate about making lives better. Bill Gosling Outsourcing is a global leader in outsourcing solutions, focusing on customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results. The Desktop...


  • , Metro Manila, Philippines Buscojobs Full time

    Customer Support Executive Desktop Trading Job description fragment mentions: Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales. Open to fresh graduates and college...


  • , Metro Manila, Philippines Buscojobs Full time

    Desktop Support Analyst Fresh Graduate jobs in... Get on the fast track to in-demand jobs in technology, retail, finance, energy, and more. financial analyst(bs accountancy-(fresh graduate)makati) Posted today Job Description Responsible for collecting, monitoring, and analyzing financial data to support decision-making processes Qualifications Graduate of...


  • , Metro Manila, Philippines Buscojobs Full time

    Desktop Support Engineer Responsibilities include repairing, maintaining, and upgrading hardware and equipment to ensure optimal workstation performance; troubleshoot problems in a timely and accurate fashion; provide end-user assistance where required; investigation, diagnosis, resolution and recovery for hardware/software problems; escalate to 2nd level...


  • Manila, National Capital Region, Philippines SoftNice UK Limited Full time ₱600,000 - ₱800,000 per year

    Role:Desktop Support EngineerLocation:Heston, UKIs it Permanent / Contract:PermIs it Onsite/Remote/Hybrid:OnsiteStart Date:ImmediateJob Description:Role:Desktop Support EngineerOur client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to...