Logistics Customer Service Representative
1 week ago
Logistics Customer Service Representative RemoteVA PH is looking for a Logistics Customer Service Representative to be the vital link between our clients and warehouse operations. Key Responsibilities Be the main point of contact for assigned clients: handle inquiries and provide real‑time updates on orders, inventory, and shipping. Coordinate routing of orders to wholesalers, retailers, and other partners—ensuring all compliance and routing guides are followed. Monitor and track orders using Warehouse Management Systems (WMS) and communicate proactively about delays or issues. Submit routing requests, schedule carrier pickups, and follow up on shipment status to guarantee on‑time deliveries. Collaborate with the warehouse team to ensure accuracy in order picking, packing, and shipping. Manage order exceptions such as cancellations, returns, and changes—while keeping clients informed. Keep thorough documentation of all client communications, updates, and resolutions. Work with the WMS Manager to improve operational processes and service levels. Requirements Routing experience with wholesalers (strict requirement). Previous experience in a 3PL, logistics, or supply chain environment. Familiarity with retailer compliance standards, routing guides, and shipping procedures. Hands‑on experience with Warehouse Management Systems (preferably Extensiv or similar platforms). Strong customer service orientation with a proven track record of building lasting client relationships. Clear, professional communication skills (verbal and written). Highly organized, detail‑oriented, and capable of multitasking in a fast‑paced setting. Proficiency in Microsoft Office (Excel, Outlook, Word) and other communication tools. Typing speed: at least 40 WPM (typing test required). Benefits Work Schedule & Setup: Monday to Friday, 9:00 AM – 5:00 PM EST. Remote / Work‑from‑Home. Seniority Level Mid‑Senior level Employment Type Full‑time Contact Submit your CV and portfolio to: #J-18808-Ljbffr
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Air Logistics Customer Care Specialist
3 weeks ago
Southern Manila District, Philippines Kuehne + Nagel (PH) Full timeAdd expected salary to your profile for insights You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features. You will do...
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Customer Service Representative- Logistics
7 days ago
Manila, National Capital Region, Philippines Worldwide Market Genius, Inc Full time ₱216,000 - ₱240,000 per yearJOB DUTIES AND RESPONSIBILITIES:Help manage current customer accounts.Maintain relationships with carriers and customers.Provide exceptional customer service to customers and carriers.Solve customer and carrier problems and help resolve issues.Monitor and answers client's emails.Provide shipment quotes for customers and set up shipments as required by...
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Customer Service Representative
7 days ago
Manila, National Capital Region, Philippines Deus International Global Logistics Inc. Full time ₱150,000 - ₱250,000 per yearKey Responsibilities:Handles/Assists sales inquiries and shipments.Handles agent inquiries and shipments.Prepare to cost for Billing statements.Check shipping line rate for export inquiry sales and agents.Prepares quotation for agent/and or sales if needed.Daily monitoring for all ongoing shipments.Booking with shipping lines for nomination...
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Customer Service Representative
7 days ago
Manila, National Capital Region, Philippines The Goodyear Tire & Rubber Company Full time ₱900,000 - ₱1,200,000 per yearThe Customer Service Representative (CSR) provides frontline support in the end-to-end Order-to-Cash (OTC) cycle by managing customer inquiries, processing orders, resolving delivery-related issues, and ensuring proactive communication on order status.The role ensures smooth daily operations by connecting external customers with internal teams, delivering...
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Customer Service Representative
7 days ago
Manila, National Capital Region, Philippines FNT CLOTHING CORP. Full time ₱250,000 - ₱450,000 per yearA customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...
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Patient Service Representative
3 weeks ago
Southern Manila District, Philippines Hire My Tech Full timeAs a recruitment agency, we are actively seeking an experienced Customer Services Representative/ Patient Service Representative (PSR) on behalf of one of our clients. The ideal candidate will play a crucial role in advancing our mission by aligning with our core values. Both patient and employee satisfaction are paramount to us, and we prioritize them above...
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Customer Service Representative
3 days ago
Manila, National Capital Region, Philippines Tyeso Philippines Full time ₱240,000 - ₱300,000 per yearA customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...
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Customer Service Representative
4 weeks ago
Manila, Philippines Transcom Full timeCustomer Service Representative (CSR- Onsite) for Logistics Campaign- Manila, Philippines Job category: Customer Service Representative (CSR) Transcom is looking for talented individuals like you to join our team! Be a Customer Service Representative (CSR) for our Logistics Campaign at Transcom Pasig- Tiendesitas site. This role focuses on driving customer...
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Customer Support Representative
2 weeks ago
Southern Manila District, Philippines HRTX Full timeOverview We are looking for a dedicated Customer Support Representative to be the primary point of contact between our company and its customers. In this role, you will deliver outstanding support by addressing inquiries, resolving issues, and ensuring customer satisfaction through voice, chat, or email channels. Location: Moa, Pasay Shift: Night Shift...
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Customs Customer Service Representative
1 day ago
Manila, National Capital Region, Philippines DEUS INTERNATIONAL GLOBAL LOGISTICS INC Full time ₱288,000 per yearJob description:Requirements:At least 1-2 years Experience in Freight Forwarding Customer Service.Graduate of BS in Customs Administration, Supply Chain and Logistics, or any related field.Good Communication and People skills.Organized and can handle multi-tasking.Willing to work beyond office hours.Key Responsibilities:Handles/Assists sales inquiries and...