Customer Service Representative- Logistics

5 days ago

Manila, National Capital Region, Philippines Worldwide Market Genius, Inc Full time ₱216,000 - ₱240,000 per year

JOB DUTIES AND RESPONSIBILITIES:

  • Help manage current customer accounts.
  • Maintain relationships with carriers and customers.
  • Provide exceptional customer service to customers and carriers.
  • Solve customer and carrier problems and help resolve issues.
  • Monitor and answers client's emails.
  • Provide shipment quotes for customers and set up shipments as required by customers.
  • Excellent multitasking skills within their work space as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.

QUALIFICATIONS:

  • High quality written and verbal communication skills
  • Ability to adapt to changes in the work environment
  • Accurate and able to produce quality work
  • Dependability
  • Problem solver
  • Ability to work in teams and open to others' views
  • Show respect toward others with cultural differences
  • Quality decision making
  • To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Has background in logistics.

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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