BPO Operations Manager

Operation Manager Salary Package: ₱100,000 - ₱150,000 Location: Baguio Office Setup: Onsite Job Description: Lead and manage operational excellence in a BPO setup, ensuring team performance and KPI achievements. Must Have: 3-5 years experience in similar BPO operations

This is a remote position. Duties and Responsibilities Supervision & Direction — Oversee and direct the daily operations of the assigned team, ensuring adherence to established workflows, service levels, and quality standards. Issue Resolution — Handle escalations and troubleshoot complex operational issues. Ensure timely and effective resolution of...

Lead and manage operational excellence in a BPO setup, ensuring team performance and KPI achievements. Must Have: 3-5 years experience in similar BPO operations Must be willing to work onsite / relocate in Baguio City

Lead and manage operational excellence in a BPO setup, ensuring team performance and KPI achievements. Must Have: 3-5 years experience in similar BPO operations Must be willing to work onsite / relocate in Baguio City

HR & Admin Manager (24/7 Operations – Night Shift Focus)Position OverviewWe are seeking an HR & Admin Manager to support our 24/7 customer service operations, with a primary focus on night shift (serving U.S. and European markets). This role manages end-to-end HR and administrative functions, including recruitment, timekeeping, payroll, employee relations,...

Overview We are seeking an HR & Admin Manager to support our 24/7 customer service operations, with a primary focus on night shift (serving U.S. and European markets). This role manages end-to-end HR and administrative functions, including recruitment, timekeeping, payroll, employee relations, and office administration, ensuring smooth operations across...

Oversees the daily operations of the hotel, ensuring exceptional guest experiences, efficient staff performance, and profitability. This role requires strategic leadership, operational expertise, and a strong customer service mindset.Supervise all hotel departments including front desk, housekeeping, food and beverage, and maintenanceEnsure high standards of...

Role Purpose The Workforce Reporting Specialist is responsible for gathering, analyzing, and reporting workforce-related data to support operational efficiency and strategic decision-making. This role ensures accurate and timely delivery of workforce reports, payroll, and employee list to leadership team, support groups, and operations teams. The specialist...

1. Position OverviewWe are seeking an HR & Admin Manager to support our 24/7 customer service operations, with a primary focus on night shift (serving U.S. and European markets). This role manages end-to-end HR and administrative functions, including recruitment, timekeeping, payroll, employee relations, and office administration, ensuring smooth operations...

Overview Permanent position for a reliable and detail-oriented Virtual Assistant (VA) to support daily administrative and sales-related tasks. This role is remote, with a focus on triaging inbound enquiries, maintaining CRM records, assisting with follow-ups, and providing general sales and admin support. Ideally suited for someone with a background in...