Operations Manager

5 hours ago


Baguio City, Cordillera, Philippines 55 Events Place Inc. Full time ₱900,000 - ₱1,200,000 per year

Oversees the daily operations of the hotel, ensuring exceptional guest experiences, efficient staff performance, and profitability. This role requires strategic leadership, operational expertise, and a strong customer service mindset.

  • Supervise all hotel departments including front desk, housekeeping, food and beverage, and maintenance
  • Ensure high standards of cleanliness, service, and hospitality across the property
  • Manage budgets, control expenses, and monitor financial performance
  • Recruit, train, and evaluate staff; foster a positive work environment
  • Handle guest complaints and resolve issues promptly and professionally
  • Ensure compliance with health, safety, and legal regulations

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • Proven experience in hotel operations or management (typically 3–5 years)
  • Strong leadership and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Proficiency in hotel management software (e.g., Hotel Link)

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Gym membership
  • Health insurance

Work Location: In person



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